Ratings based on 187 Verified Reviews
3.1 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
I was traveling alone with the attendance of the Walnut Valley Festival, being my center of attention.
For under $100 a day it was OK.
There was plenty of hot water, day or night, but no linen service
The motel really shouldn't advertise a complimentary breakfast., There wee child sized Twinkies and some similarly sized pastry, and coffee w/o condiments.
The room 's A.C./ heater worked well, given that a few of the days I was there the temps were over 100 degrees F and the mgmt never minded me running the AC day and night..
It was good enough for me, no roaches, good ac close to where I needed to be, quiet and easy parking
Not bad for under $100
i never did get WIFI, although the manager did appear to be working on it, periodically. .
Comment from Hotel Management
29 Sep 2024 by Manager, Hotel Management
Thank you for taking the time to share your positive feedback following your recent experience at Americas Best Value Inn. Our team works hard to create a welcoming and comfortable environment for travelers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, we are sorry about your internet issue as storm burned one of our internet equipment. We're grateful to have you as guest, It was great hosting you and we look forward to seeing you soon
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
1 Sep 2024 by G, Hotel Management
Thank you for taking the time to share your positive feedback following your recent experience at Americas Best Value Inn. Our team works hard to create a welcoming and comfortable environment for travelers like yourself, and it's rewarding to see that reflected in your review. We understand the importance of a great travel experience, and we're grateful to have been a part of yours. It was great hosting you and we look forward to seeing you soo
by A verified traveler
Posted 28 Aug 2024
Comment from Hotel Management
29 Aug 2024 by G, Hotel Management
first off we really appreciate you taking some time out to review us so soon after staying at The Hosteller! We're sorry to hear that your experience did not meet expectations in certain aspects. We sincerely apologize for any inconvenience you may have faced during your stay. Please note that we will take proactive measures to enhance the areas that you have highlighted. It was great hosting you and we look forward to seeing you soon
by A verified traveler
Posted 2 Aug 2024
NO Pool available! Run down. Had various bugs on carpet and in bathroom. Was told to be careful how low we set the air conditioner because they freeze up easily
Property doesn't look like advertised
Staff was great
Larger mini fridge... very cold
Comment from Hotel Management
6 Aug 2024 by Guest Relations, Hotel Management
Dear Cheryl,While we're happy to know that our friendly team members impressed you, we're sorry to hear about any disappointment in our accommodations and amenities during your visit. All of your feedback is gratefully received and will be discussed internally, as we're always looking to improve. Thank you, and we hope you will consider giving us another chance soon.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 19 May 2024
Amanda was great in helping me get room on short notice
by A verified traveler
Posted 18 May 2024
You definitely get what you pay for. Would not recommend. Included breakfast is a joke.
Comment from Hotel Management
3 Jun 2024 by Guest Relations, Hotel Management
Dear Roy,We regret that your recent stay did not earn us your recommendation. It is our hope that you brought your concerns to the attention of our front desk team. Nonetheless, we will use your comments to help us improve. Thank you for being our guest, and we hope you will consider staying with us again so that we can demonstrate the value we aim to provide to our guests.
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 2 May 2024 on Hotels
by A verified traveler
Posted 24 Apr 2024
The room was in very poor shape and not very clean
Comment from Hotel Management
30 Apr 2024 by Guest Relations, Hotel Management
Dear Alan,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us overall and we apologize for any cleanliness concerns during your visit. Your feedback is gratefully received and will be discussed internally. Please consider giving us another chance in the future; we're confident that we can impress you.
