Ratings based on 167 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Property is in a good location in Arinsal . Great restaurants close by to dine and much quieter then La Massana .
Comment from Hotel Management
19 Sep 2024 by Hotel Manager, Hotel Management
Dear Troy, Thank you very much for this kind review of your recent stay.We are pleased that you enjoyed the good location of our hotel in Arinsal, appreciated the tranquility compared to La Massana, and found satisfaction in our room cleanliness, hotel condition, and service. It is wonderful to hear that our room amenities met your expectations, contributing to a comfortable stay.We look forward to seeing you again soon.Best regards,Hotel Manager
by A verified traveler
Posted 23 Aug 2024 on Hotels
by A verified traveler
Posted 17 Aug 2024 on Hotels
by A verified traveler
Bien con peros...
Posted 13 Aug 2024 on HotelsReseñar en positivo al personal un diez y en negativo, el agua de la piscina muy fría, y pienso que no es una opinión mía era generalizado. No se podía disfrutar de ella. Y para mi la calidad del alimento dejaba algo que desear. En cantidad bien, en calidad baja. Por lo demás lo esperado.
Comment from Hotel Management
15 Aug 2024 by Hotel Manager, Hotel Management
Estimado huésped, Gracias por elegir Hotel Sant Gothard para su estancia en nuestra ciudad.Nos complace enormemente que haya valorado positivamente la limpieza de su habitación, el estado general del hotel, la comodidad de la habitación y, sobre todo, nuestro servicio. Su reconocimiento al personal nos llena de orgullo y nos motiva a seguir trabajando con dedicación.Sin embargo, lamentamos que ciertos aspectos de su estancia no hayan estado a la altura de sus expectativas. Entendemos que la temperatura del agua de la piscina puede ser un factor decisivo para una experiencia agradable, y lamentamos que no haya sido del todo de su agrado. Respecto a la calidad de los alimentos, nos esforzamos por ofrecer una variedad de opciones internacionales y locales en nuestro buffet, siempre buscando satisfacer los paladares de nuestros huéspedes. Apreciamos su comentario y lo tendremos en cuenta para mejorar en este aspecto.Finalmente, nos alegra que haya destacado la atención de nuestro personal. Esperamos que, a pesar de los inconvenientes, haya disfrutado de los aspectos positivos de su estancia en el Hotel Sant Gothard, como nuestras impresionantes vistas a la montaña y la tranquilidad que proporciona nuestra ubicación en plena naturaleza.Quedamos a su entera disposición para cuando desee repetir experiencia con nosotros. Un cordial saludo,Hotel Manager
by A verified traveler
Posted 26 Jul 2024 on Hotels
by A verified traveler
Posted 30 Jun 2024 on Hotels
by A verified traveler
Posted 28 Jun 2024
It was clean, staff were kind and attentive, breakfast was decent. All in walkable distance to the trail heads/ski lifts and have two bus stops outside.
Comment from Hotel Management
1 Jul 2024 by Rafael Heres, Hotel Manager, Hotel Management
Dear William, Thank you very much for this kind review of your recent stay.We are overjoyed that your time with us was to your satisfaction, and we sincerely appreciate your positive remarks on our cleanliness, attentive staff, and the quality of our breakfast options. It is wonderful to know that our location provided convenience for your activities, offering easy access to both the scenic trail heads and the ski lifts, alongside the added benefit of nearby public transport options.We look forward to seeing you again soon.Best regards,Rafael Heres, Hotel Manager
by A verified traveler
Vale la pena!
Posted 3 Jun 2024 on HotelsUnfortunately the sauna and inside pool were out of work and we couldn't enjoy that. The rest , was excellent
Comment from Hotel Management
4 Jun 2024 by Rafael Heres, Hotel Manager, Hotel Management
Dear Cecilia, We would like to thank you for this review about your recent experience in our hotel.We are delighted to learn that your visit to St Gothard Hotel met with your approval. We are truly sorry to hear about your disappointment with the sauna and indoor pool being temporarily unavailable. Please rest assured that this is not reflective of our usual standards. It is a pleasure to know that you found our rooms immaculate and comfortable, and that the condition of our hotel contributed positively to your stay. Furthermore, we are elated that the service provided by our staff met your expectations, enhancing your overall experience with us.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Rafael Heres, Hotel Manager
by A verified traveler
Posted 31 Mar 2024 on Hotels
by A verified traveler
Posted 4 Mar 2024
Comfy beds
/clean room.
No kettle for hot drinks
Friendly staff
Good choice for breakfst
