Ratings based on 94 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 21 Aug 2024
I found the room floor dirty and the bathroom poorly equipped. I complained to the receptionist. He informed me the hotel was full. Yet he could possibly offer a triple room, so I had to ask again once the responsible was there. I fell asleep and did not complain any further. I was disappointed that the head of the reception did not get back to me about this and farther, I never got any complimentary reward for this. When I checked out, It was highly visible that the main entrance lobby's floor was all dirty. This was in the afternoon already. I won't recommend this hotel at all. The staff was correct, yet not friendly or amenable. I could see they do not have any past experience in hospitality.
by A verified traveler
Posted 25 Feb 2024
It’s friendly staff and access to the gondola
by A verified traveler
Very dissppointing
Posted 31 Aug 2023 on Hotels I one ever on reception and rarely see any staff at breakfast
Breakfast very poor.. a hair in cereals and little variation in choice. Asking for additional croissants when none left was told none
Wet towels left in bathroom and leaky shower mild on shower and hairdryer didn’t work
by A verified traveler
Posted 4 Jan 2023
I expected basic, as it was a last minute booking. It is basic. For example no kettle in the room, but the simple b and b helped mitigate against that.
I was on the very top floor. Room 304 which was bigger than most rooms. But if you are over 6ft. (Im 6ft1) be careful when you go in the bathroom. Frodo Baggins would have to duck to get in! Also, the lift only goes to the 2nd floor. One thing that did upset me is I had some rossignol ski poles go missing from the ski lockers.
by A verified traveler
Posted 4 Oct 2022 on Hotels
Comment from Hotel Management
30 Nov 2022 by judith, Hotel Management
thank you, kind regards,JUDITH
by A verified traveler
Posted 14 Jul 2021
Nice hotel and clean one. The bed was just making some unpleasant noise when moving on it. The girls who were working there were helpful, but only one of them (the new one) was speaking good English, the other one very hard to understand. I would definitely recommend it.
by A verified traveler
Posted 5 Jan 2021 on Hotels
It is a cute and solid small hotel. Arinsal is wonderful and there are plenty of restaurants/bars around. Nothing luxury, but still very comfortable to stay a couple of nights. Good breakfast, free parking nearby
by A verified traveler
Posted 25 Feb 2020
Very dated small rooms for 3 people food poor excellent location
by A verified traveler
Posted 30 Dec 2019
