Ratings based on 88 Verified Reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from San Francisco

Posted 10 Nov 2024
Was a nice area to visit. Wish I had studied more of area. Would have stayed 2 nights instead of 1 had I known better. Very interesting area and hot springs hard to find as I speak nor read Japanese. But did enjoy the experience.
Comment from Hotel Management
11 Nov 2024 by 小宿 ハ多屋, Hotel Management
Thank you for staying at Hataya. Please come and stay with us again when you come to Japan. We look forward to seeing you.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
Very nice room, right in the middle of everything and a short walk to the onsen.
2 out of 5
by A verified traveler from Santa Ana

Posted 11 May 2023
When you get to the address provided, it directs you across the way to Kamiobo where you do the actual check-in. The attendant then leads you back to the actual location of your room. The ryokan only provides one towel per day. If you visit their onsen, you're supposed to bring that towel there with you, but they will not exchange a fresh one after you used the onsen so you will take that towel back with you to use in your room. The towel is also extremely thin so bring your own to use in your room and save their thin towel for the onsen. The hand towel provided is more like the body scrub towels hotels normally provide. A toothbrush and toothpaste is provided with your daily towel. The room has a mini fridge, electric water kettle, yukata, and slippers. The price of your stay includes free access to the onsen at Kamiobo. It was the scariest place I've ever visited in Japan. At Kamiobo, you get led through a maze of hallways before finally reaching the doors to the gender-separated onsen. You get downstairs and you're greeted by a room that looks straight out of a horror film. Go look at photos of Kamiobo on Google Maps and you will see what I mean. The room should probably be refreshed so that it's more inviting. Something as simple as a new paint job would help. I couldn't even relax while in the tub so I got out pretty quickly. It was so off-putting that I didn't bother to return or try the other public ones around. The mattress pad in the room was also very thin.
Comment from Hotel Management
5 Jul 2023 by Kojiro, Hotel Management
この度はご宿泊ありがとう御座います。貴重なご意見をありがとう御座います。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2022
4 out of 5
by A verified traveler

Posted 30 Nov 2022
The distance to the hotel from the main street is walkable. But there is slope so big luggage will be slightly tough.
4 out of 5
by A verified traveler

Posted 27 Nov 2022
There is slope so it is a good idea to just have a day bag.
5 out of 5
by A verified traveler

Posted 13 Feb 2020
room is good but there is no television in the room
Comment from Hotel Management
25 Mar 2020 by Kojiro, Hotel Management
Thank you very much for staying our inn! We are very happy to receive your great review!
5 out of 5
by A verified traveler

Posted 27 Dec 2019
Comment from Hotel Management
1 Jan 2020 by 小宿八多屋 豊田, Hotel Management
この度は、当宿へのご宿泊、誠に有り難うございました。 ご機会がありましたらまたのご来宿をスタッフ一同、心よりお待ち申し上げます。
4 out of 5
by A verified traveler

Posted 22 Nov 2019
Signage could have been better to reach the property.
Comment from Hotel Management
25 Nov 2019 by Kojiro, Hotel Management
Thank you very much for your visit & review! We hope your travel will be nice. Have a good trip!
5 out of 5
by A verified traveler

Charming and Perfect

Posted 24 Jun 2019 on Hotels
It was the first time we came to Arima and we very much enjoyed our stay. The ryokan was well located and had everything we needed. We appreciated the booklet they provided that shared information about Arima and the onsens. They also made sure we each had fresh yukatas and towels daily in a carry bag for our trips to the onsens—It was very charming. Finding the check in location even with the address was a little difficult when we first arrived, but once we did, we were warmly greeted.
Comment from Hotel Management
28 Jun 2019 by 小宿八多屋 豊田, Hotel Management
Thank you very much for your visit & review! We hope your travel will be nice. Have a good trip!