Ratings based on 66 Verified Reviews
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
by A verified traveler from Honolulu, HI
Posted 20 Nov 2018 on Orbitz
Staff was incredible. Very helpful and friendly. The location is beautiful but the decor a little outdated. The room was very smokey but ok once we opened the window to air it out. The food was EXCELLENT. The outdoor onsen was my fave. I would stay here again despite the smokey room - just make sure you request a non-smoking room!
Recommended
for Personal Eventby A verified traveler
Absolutely amazing!
Posted 3 Mar 2018 on HotelsOk, so when I booked I must have been rushed and just thought it was expensive. Turns out I got the dinner and breakfast option and was so glad I did. The 9-course dinner will leave you wanting it to never end and yet unable to eat much more.
The property has three private Onsen (hot-springs) which makes things just so much more convenient. And the town itself is lovely.
There are direct (and slow) local buses from nearby and from Osaka and Kyoto. Watch luggage on local buses as there is no storage other than your lap.
I highly recommend this town and hotel
by A verified traveler
Posted 2 Jun 2017 on Hotels
by Jihong
A wonderful experience
Posted 23 May 2017 on HotelsA wonderful experience. Nice food and service. Felt full relax and rest.
Recommended
for Everyoneby A verified traveler from Los Angeles
Serenity in one spot
Posted 21 Jan 2017Stayed overnight to try out the full ryokan experience. The place is quite wonderful. All three onsens were extremely relaxing, the scenary was eye catching and the staff were quite helpful. The dinner and breakfast were best food experiences I've ever had. The gentleman that personally checked in me in and the waitress spoke English so I never felt left out. I just wished I stayed another night.
by A verified traveler
Great hotel
Posted 27 Jun 2016 on HotelsGreat
by kangoh
Posted 22 Dec 2014 on Hotels
by A verified traveler
fantastic river side location
Posted 22 Jun 2014 on Hotelsvery nice western and Japanese style hotel. as usually in japan, English is not well spoken/understood, but its manageable for sure. great outside hot baths (onsen), Very nice location.
Recommended
for Couplesby Richard from Tewkesbury, England, UK
Traditional Japanese Hotel at a popular Hot Spring
Posted 12 Apr 2014
Pros: Authentic Japanese cuisine.
Location: Its an Onsen, up in the mountains, very picturesque, we walked and used the Onsen. I think we may have been the only foreigners there.
This was our first time at a Ryokan and an Onsen. We arrived at Shin-Kobe station and took the subway to Tanigami, changed there for a train to Arimaguchi, then changed again for a train which shuttles between Arimaguchi and Arima Onsen. The transfer from Shin-Kobe was accomplished with a single ticket for ¥720.
The 12 tatami mat Japanese style room was used for breakfast, dinner and sleeping. We had a maid which served our meals and reconfigured the room as required for eating or sleeping. The same maid looked after us for the entire duration of our stay.
