Ratings based on 196 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2023
The most important thing is a clean bathroom. It was not cleaned and there were hairs stuck on the toilet and bath tub
Comment from Hotel Management
30 Oct 2023 by Caroline Danoy Director, Grand Hôtel du Golfe, Hotel Management
Dear Mr. Townsley,Thank you for choosing the Grand Hôtel du Golfe for your stay and for taking the time to share your feedback on Expedia.I am truly sorry to learn that the cleanliness of your bathroom did not meet your expectations, and I fully understand the importance of a spotless bathroom for an enjoyable stay. Please accept our sincerest apologies for this inconvenience.I want to assure you that we take your feedback very seriously and immediate steps have been taken to rectify this situation. Our housekeeping team has been notified and stricter checks will be put in place to avoid any recurrence of this issue.Should you consider staying with us again, I would be delighted to personally oversee your welcome to ensure that your experience meets your expectations.Thank you once again for your constructive comments and I hope to have the opportunity to regain your trust during a future stay.Best regards,
by A verified traveler from Ramsgate
Posted 16 Jul 2023
Comment from Hotel Management
9 Aug 2023 by Caroline Danoy, Hotel Management
Chère SamanthaJe vous remercie pour votre messageBien à vous
by A verified traveler
Posted 4 Jul 2023
Hotel staff were very helpful, the receptionist was excellent always smiling and happy to help. Very enjoyable stay. Would recommend to anyone thank you
Comment from Hotel Management
5 Jul 2023 by La Réception , Hotel Management
Dear Sir Ripley,We are very happy to read that you stay was great.We thank you very much for this good feedback.Look forward to see you again.Best regards,
by A verified traveler
Posted 23 Jun 2023
Comment from Hotel Management
17 Jul 2023 by Caroline Danoy, Hotel Management
Bonjour Kimberly, je vous remercie pour votre confiance. Je regrette de ne pas en savoir plus sur votre expérience. N'hésitez pas à me contacter pour m'expliquer les raisons de votre insatisfaction. Bien cordialement
by A verified traveler
Posted 23 Jun 2023
The description and pictures on Expedia do not accurately reflect the condition and location of the hotel. Do not be misled by "a few steps from the costal path." The water views are not how they are presented in the pictures. The powerlines have been photoshopped out of the pictures. The property is located near a busy highway. The hotel is definitely showing wear. You have to go the main desk in order to receive pool service.
Comment from Hotel Management
24 Jun 2023 by Caroline Danoy, Hotel Management
Dear Guest,We are sorry to hear that your experience did not live up to your expectations and that certain aspects of the hotel were not what you had envisioned.Please know that it is essential for us to provide accurate and truthful information so that our guests can make informed decisions. We apologize if this was not the case in your situation.Yours sincerely
by A verified traveler
Posted 27 May 2023
Great overall experience! Very friendly staff, clean property and spectacular views from the room.
Comment from Hotel Management
27 May 2023 by La Réception , Hotel Management
Good afternoon !! We are very happy to read that your stay in our hotel was great. Thank you very much for this very positive message.We can't foward to great you again.Have a beautiful day.Bests regards.
by A verified traveler
Road trip to Spain
Posted 13 Apr 2022 on HotelsWe arrived early & tired after a long Drive,the staff were very helpful and spoke good English. We had the 3 course evening dinner and a very good local bottle of red wine. Would highly recommend this hotel.
Comment from Hotel Management
17 Apr 2022 by Reception GHG , Hotel Management
Dear Madam, we thank you for your kind message.
It was a pleasure to welcome you in our Property and we hope to be able to welcome you back soon!
With best regards,
Reception GHG
by A verified traveler
Posted 15 Oct 2021 on Orbitz
Property was hard to find; not on GPS or Google maps. Room very small / no seating. Sea view I paid extra for was almost non existent due to trees; fine if you're on 3rd floor. Expensive restaurant. Overall disappointing for 3-star hotel.
Comment from Hotel Management
15 Oct 2021 by Caroline, Hotel Management
Deat Lawanda,
Thank you for your stay. However, I'm wandering if you didn't made a mistake when you wrotte you're comment.
We only have 2 floors, we're a 4 star hotel, our adress is well localisated in google "3638 route de Collioure 66700 Argeles sur mer" and all our room are furnished with seat .
Kind regards
by A verified traveler
Posted 4 Nov 2020 on Hotels
Comment from Hotel Management
19 Nov 2021 by La réception., Hotel Management
Cher Jimmy,
Merci infiniment pour votre retour d'expérience. Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes.
À très bientôt dans notre établissement.
by A verified traveler
Posted 1 Oct 2019 on Hotels
Comment from Hotel Management
18 Oct 2019 by Caroline, Hotel Management
Merci Mr Richard
J'espère que nous aurons bientôt le plaisir de vous accueillir à nouveau
