Ratings based on 158 Verified Reviews

4.1 out of 5
73% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Sep 2024
Such a pleasure to stay at a clean modern place, staff so friendly and happy to help in any way.
5 out of 5
by A verified traveler

Posted 1 Aug 2024
Very clean and comfortable hotel. Excellent and friendly front desk staff spoke English very clearly. Clean, comfortable, nice stay. Recommend to anyone traveling this area.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2023
5 out of 5
by A verified traveler

Posted 1 May 2023
Service was excellent, the restaurant food was great!
2 out of 5
by A verified traveler from Alvignanello

Posted 8 Aug 2022
The customer service is spectacular but there were numerous issues with the room. This was my third time staying at this specific location and never seen it this bad!!! Now I have to find a different place in Arezzo 😩😩
Comment from Hotel Management
10 Aug 2022 by Francesca, Customer care dept., Hotel Management
Dear Mr Jenkins, we are very sorry to read that your stay in our hotel was not positive. Our staff are flexible and available to better manage customer needs. Concerning the issues found in the room, it seams that you did not reported the questions to our staff, expecially the issue of the shower. If the problems found could not be solved we were ready to propose a room change. I hope it will give us the opportunity to welcome you again, perhaps in one of our Superior Plus rooms Best Regards
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jul 2022 on Hotels
5 out of 5
by A verified traveler

Posted 16 Jul 2022 on Hotels
It was ok for economical business stay. Clean but a lot of worn out equipment. Looks more like 3star then 4 star. No a big deal thou. Reception clerks are very polite and friendly- big plus in my opinion. AC present as advertised but hardly works. Mostly circulates as a fan, Opening windows at night somewhat helps. If you sensitive to temperature - look for something else. AC is really a just fan!
4 out of 5
by A verified traveler from Vancouver

This traveler left a rating score only Posted 15 May 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Sep 2021 on Hotels
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