Ratings based on 61 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
We stayed in the terrace room! Terrific view and peacefulness. The tub is an excellent addition if you want a relaxing or romantic evening.
Only con: The elevator will not go all the way up to the terrace. So if you are carrying heavy luggage, this may be an inconvenience!
Other than that, the train station is only a 5 minute walk away. Great location to the city center and restaurants!
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 27 Jun 2024
We paid for the Panorama View and received the Panorama View, this in its entirety was unique. Upon entering the room, the tv over head was poorly fastened to its mount and was difficult to straighten. The 2 chairs in the room were pretty to look at, but were not comfortable to sit in. The table was equally pretty to look at, but was difficult putting anything on top of it, as many things fell through the table as there was no glass surface to provide any sort of stability for anything. You would think there should be some level of functionality with the only two chairs and table in the room. This should be considered by the Property. - The tub was clean. But upon filling it and turning on the jets, there was a very stinky smell coming from the water and dirty foam accumulated in the water. We couldnt seem to rid the smell. The washroom seemed newly renovated and was very clean, but the toilet paper holder was not standing upright, it was loose and simply required someone to tighten the bolt at the bottom of the stand, which I did myself, but for a 5 star claimed hotel, this is a very small thing that was overlooked. We loved our private terrace, but with only two lounge chairs we hoped there would be some provided comfort to lay on top of these, but there was not, they were pretty uncomfortable to sit/ lay on. This needs to be re-evaluated. Lastly and surprisingly we did have an ant problem. Outside right beside the door to patio, seemed to be the nest of tiny red ants.
by A verified traveler
Posted 7 May 2024
Economical and perfect location for a weekend at the market.
by A verified traveler
Posted 18 Jun 2023
by A verified traveler
Posted 21 May 2023
Located on the town center square, near bus station, which is very noisy during the night.
Comment from Hotel Management
22 May 2023 by Giuditta, Hotel Management
During the night the buses do not run. But in a city center we can't even stop people from passing through the square....
by A verified traveler
Posted 7 Feb 2023
Location was amazing.
Comment from Hotel Management
13 Mar 2023 by Giuditta, Hotel Management
Thanks! We hope to see you again
by A verified traveler
Posted 21 Sep 2022 on Hotels
Comment from Hotel Management
3 Oct 2022 by giuditta, Hotel Management
Thanks for your review!
by A verified traveler from Santa Tecla
Posted 27 Sep 2021
Nice, big, airy sunny rooms (with great shades)..
Easy communication and very accomodating for early check in.
Nice and friendly people, made my quick stay very enjoyable
Comment from Hotel Management
28 Sep 2021 by giuditta, Hotel Management
Thanks Ana! It was a pleasure to meet you
by A verified traveler
Posted 17 Oct 2019
Comment from Hotel Management
19 Oct 2019 by Giuditta, Hotel Management
thanks Giuditta
