Ratings based on 25 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
Staff were great.
Comment from Hotel Management
23 Oct 2024 by Karen Cuadros, Hotel Management
Dear James:Greetings from Arequipa. We really appreciate that you have taken the time to leave us your evaluation, for us it is very important to know how our guests have felt during their stay with us in Arequipa. All of us who make up the team are focused on providing our guests with quality service, and we hope that you can return very soon, so that you can continue enjoying the wonders that our city offers you. Sincerely Karen Cuadros Sales & Reservations Manager Los Tambos Group
by A verified traveler from Calgary
Posted 16 Oct 2024
Good quality and service
Comment from Hotel Management
23 Oct 2024 by Karen Cuadros, Hotel Management
Dear Hector:Greetings from Arequipa. We really appreciate that you have taken the time to leave us your evaluation, for us it is very important to know how our guests have felt during their stay with us in Arequipa. All of us who make up the team are focused on providing our guests with quality service, and we hope that you can return very soon, so that you can continue enjoying the wonders that our city offers you. Sincerely Karen Cuadros Sales & Reservations Manager Los Tambos Group
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Karen Cuadros, Hotel Management
Dear Mr. Heiner:For us it is very important to know how our guests have felt during their stay in the city of Arequipa. We hope to have your visit again very soon, so that you continue enjoying the wonders that our city offers you.SincerelyKaren CuadrosSales and Reservations ManagerLos Tambos Group
by A verified traveler
Posted 9 Jun 2024
We liked the decor at the hotel. Our room was comfortable and the beds were fine.
Comment from Hotel Management
17 Jun 2024 by Evelyn Figueroa, Los Tambos Group, Hotel Management
Dear Mr.Christin , Greetings from Arequipa. We really appreciate that you have taken the time to leave us your opinion, it is very important for us to know how our guests have felt during their stay with us in Arequipa. We hope that you can return very soon to continue enjoying the wonders of our city. Sincerely, Evelyn Figueroa Grupo Los Tambos
by A verified traveler
Posted 16 May 2024
Great hotel in the center of Arequipa! Rooms are clean, beds are comfortable, and breakfast was great! The staff was outstanding! Everyone that I interacted with knew some English, and was eager to help with anything from recommendations of activities and restaurants to a corkscrew and glasses so we could enjoy a bottle of wine in the courtyard after a day out on the town. And the rates were very reasonable for what you get!
Comment from Hotel Management
16 May 2024 by Evelyn Figueroa, Los Tambos Group, Hotel Management
Dear Mr. Burton Thank you very much for your comment, it is important to know how you felt during your stay with us. We are very happy that he enjoyed our attention and facilities. Everyone on the team is focused on providing services that make our guests feel at home. We hope to see you again very soon so you can continue enjoying our wonderful city. Sincerely Evelyn Figueroa Reservations Executive Grupo Los Tambos
by A verified traveler
Posted 3 May 2024
Very personable and professional staff. The atmosphere is amazing. Very clean area. Highly recommended.
Comment from Hotel Management
16 May 2024 by Evelyn Figueroa, Los Tambos Group, Hotel Management
Dear Mr.Jason you very much for your comment, it is important to know how you felt during your stay with us. We are very happy that he enjoyed our attention and facilities. Everyone on the team is focused on providing services that make our guests feel at home. We hope to see you again very soon so you can continue enjoying our wonderful city. Sincerely Evelyn Figueroa Reservations Executive Grupo Los Tambos
by A verified traveler
Posted 15 Apr 2024
I really enjoyed staying in this hotel. It’s very clean and safe, and the staff is very friendly and accommodating. The design of the hotel is very unique and authentic. Front desk was very helpful with all our needs. The location of the hotel is superb, walkable distance to the heart of Arequipa. I can’t be more grateful for the experience my partner and I had during our stay. Thank you for being so welcoming and friendly to us!
Comment from Hotel Management
1 May 2024 by Evelyn Figueroa, Los Tambos Group, Hotel Management
Dear Ms.Lana: Thank you very much for your review, it is important to know how you felt during your stay with us. We are very happy that she enjoyed our care and facilities. Everyone on the team is focused on providing services that make our guests feel at home. We hope to see you again very soon so you can continue enjoying our wonderful city. Sincerely Evelyn Figueroa Reservations Executive Grupo Los Tambos
by A verified traveler from Edmonton
Posted 20 Mar 2024
One of the best breakfasts I've had during my Peru trip. Beautiful hotel
Comment from Hotel Management
26 Mar 2024 by Evelyn Figueroa Grupo Los Tambos, Hotel Management
Dear Mr. Thomas: Greetings from Arequipa. We really appreciate that you have taken the time to leave us your review, it is very important for us to know how our guests have felt during their stay with us in Arequipa. All of us on the team are focused on providing our guests with quality service.We hope that you can return very soon, so that you can continue enjoying the wonders that our city offers you. SincerelyEvelyn Figueroa Grupo Los Tambos
by A verified traveler
Posted 22 Feb 2024 on Hotels
Muy buena atención, hotel pequeño muy limpio y cómodo
Muy aconsejable
Comment from Hotel Management
26 Mar 2024 by Evelyn Figueroa, Los Tambos Group, Hotel Management
Dear Mr. Guillermo: Greetings from Arequipa. We really appreciate that you have taken the time to leave us your review, it is very important for us to know how our guests have felt during their stay with us in Arequipa. All of us on the team are focused on providing our guests with quality service.We hope that you can return very soon, so that you can continue enjoying the wonders that our city offers you. SincerelyEvelyn Figueroa,Los Tambos Group
by A verified traveler
An oasis in the middle of city center!
Posted 13 Feb 2024 on HotelsWe loves staying here. The presidential suite was amazing with all the amenities. The staff went above and beyond with serivices. The whole city had water crisis for 3 days but they made sure the guests had water to shower. They even prepared to go breakfast when we had an early departure. And the breakfast was so gourmet. I would definitely recommend staying here
Comment from Hotel Management
26 Mar 2024 by Evelyn Figueroa, Los Tambos Group, Hotel Management
Dear Mrs.Esther:Greetings from Arequipa. We really appreciate that you have taken the time to leave us your review, it is very important for us to know how our guests have felt during their stay with us in Arequipa. All of us on the team are focused on providing our guests with quality service.We hope that you can return very soon, so that you can continue enjoying the wonders that our city offers you. SincerelyEvelyn Figueroa,Los Tambos Group
