Ratings based on 18 Verified Reviews

4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
The Hotel is centrally located and very nice. What makes it excellent are the staff . They are amazing and friendly . They even made us a take away breakfast bag because our flight was early on leaving. We have not had this kind of dedicated service in the USA for years . We forgot what it was like to have worker that appreciate their jobs and their customers
Comment from Hotel Management
29 May 2024 by María, Hotel Management
Mr. David, Thank you very much for your comments, it is nice to know that you enjoyed your stay with us, I will let my colleagues know. When you want to return we will be here to receive you.Best regards,Maria Cabana
5 out of 5
by A verified traveler

a great buy

Posted 20 Jan 2024 on Hotels
Nice staff, good breakfast, great location
Comment from Hotel Management
20 Jan 2024 by María, Hotel Management
Hi Kevin, thanks for your comments, it's a pleasure to have them. we will always be waiting for you.Best regards!María.
5 out of 5
by A verified traveler

Posted 17 Oct 2023
Friendly staff and great location!
5 out of 5
by A verified traveler

Posted 29 Aug 2022 on Orbitz
Very friendly staff, perfect location to catch a flight, very clean and comfortable.
4 out of 5
by A verified traveler

nice stay in Arequipa

Posted 2 Jan 2021 on Hotels
The front desk staff were extremely helpful. The hotel pays great attention to safety, especially during the pandemic. The location is fantastic.
Comment from Hotel Management
22 Jan 2021 by Administracion, Hotel Management
Thank you very much for your punctuation, we always strive to give a good service, we hope to see you in our city very soon.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Mar 2020 on Hotels
4 out of 5
by A verified traveler

Great location

Posted 14 Dec 2019 on Hotels
Great location in the heart of town, with a very profesional and attentive staff - 10/10. Only down side for me was the room was a little small and the noise carried too easily from one room to another.
Comment from Hotel Management
4 Feb 2020 by Hotel Santa Rosa, Hotel Management
Mr. Adrian Thank you for your comments, we will consider them to improve our service. Greats. Vania
4 out of 5
by A verified traveler

Algo de ruido, pero muy buen hotel

Posted 16 Oct 2022 on Hotels
El hotel es muy bonito, la comida deliciosa y el personal es de lo más atento y amable. El único problema que tuve es que mi habitación daba al patio central del hotel y las ventanas y puertas no bloquean tan bien el sonido. Alrededor de las 6/6:30 empieza el movimiento, empiezan a circular ciertas personas por el área y el ruido hace que resulte difícil querer seguir durmiendo hasta algo más tarde. Sucede lo mismo durante la noche, mientras están recogiendo el restaurante y hay algo de movimiento de mesas.
5 out of 5
by A verified traveler

Posted 20 Feb 2020
best hotel among my 2 month trip in south america, reception dont speak fluent english but very helpful, room dont have kettle , and need hot water for cup noodles, they help me get from restaurant fair breadfast and help me cooked new egg once i arrived. room is clean and bed is comfortable. just one block from down, super convenient.
4 out of 5
by A verified traveler

Posted 16 Feb 2020
Me gusto sobre todo la ubicacion.Muy bonito y limpio y las camas muy comodas.Podria mejorarse el desayuno.El personal amable
Comment from Hotel Management
17 Feb 2020 by Hotel Santa Rosa, Hotel Management
Buenas tardes Agradecemos sus comentarios, nos ayuda a seguir mejorando para brindar un servicio cada vez mejor Saludos Cordiales Vania Ballivian
Back to Hotel Details Showing Reviews 1 - 10 of 18 Next