Family friendly Hotels in Arenal d'en Castell, Mercadal

"Beautiful infinity pool with beach and sea views. Unfortunately weather was windy on some days but the pool area is well secluded and tucked away out of the winds."

"The location is good. We as a family would not stay again. Rude; very rude manager. Our room was filled with ants. We were only offered the spray to clean and the next day housekeeping did not come to clean the dead ants. We had too. The cleaning people didn't even come. Extra key to clean was missing. So two days room left with dead ants and no cleaning done. Was not offered anything at all "

"Besides the location, this hotel has little to offer. The buffet lunch and dinners were basically the same foods every day for both meals (and not very good), the snack bar offered terrible sandwiches with cold/old fries, and although its 'all-inclusive', there is an upcharge for a lot of things (for example, there's an appealing gelato station at the snack bar with 16 flavors of ice cream, but the only ice cream included in the all-inclusive is a tiny vanilla or strawberry frozen ice cream...

"Good place to stay "

"Hotel bien situé sur les hauteurs d'Arenal. Accueil moyen : Ne demandez aucun service vous perdez votre temps ! la wifi est payante. Présence de fourmis très désagréable dans l'appartement: congélateur, cuisine, murs... Pas de cafetière après avoir réclamé à l'accueil on me dit qu'il n'en reste plus ! Sur la terrasse trop de vis à vis pas de haies pour préserver l'intimité de chacun. Dans la cuisine, les plaques de cuisson sont dans un état déplorable et ne fonctionne pas très bien. Le four...