Ratings based on 388 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Cleanliness and price
Comment from Hotel Management
26 Nov 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Brand Experience Team, Hotel Management
Hi Traveler, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
by A verified traveler
Posted 23 Oct 2024
The staff was one of the sweetest, most accommodating people I have ever met - An ABSOLUTE DOLL!! I don’t remember her name but she was a delight. The room, on the other hand was a disgusting, stained-sheets, DNA Petri Dish. NEVER AGAIN. Drug dealers and prostitutes everywhere. Didn’t sleep a wink worrying about being robbed/ripped off
Comment from Hotel Management
24 Oct 2024 by Brand Experience Team, Hotel Management
Hi Philip, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
by A verified traveler
Posted 12 Oct 2024
Always a great affordable place to stay when I’m in town for a convention.
by A verified traveler
Posted 1 Sep 2024
I liked how quiet it is here
Comment from Hotel Management
11 Sep 2024 by Brand Experience Team, Hotel Management
Hi Stacy, Thank you for the excellent review! We hope to see you soon. Natalie #Team6
by A verified traveler
Posted 30 Aug 2024
Rough rock bed
I could not go to sleep my back was hurting
I needed to go somewhere else because those beds needs to be replaced please
Other than that everything was great with customer service.
Comment from Hotel Management
6 Sep 2024 by Brand Experience Team, Hotel Management
Hi Randy,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6
by A verified traveler
Posted 27 Aug 2024
Nice, clean room and friendly staff :-)
Comment from Hotel Management
30 Aug 2024 by Brand Experience Team, Hotel Management
Hi Sallie,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6
by A verified traveler
Posted 25 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Brand Experience Team , Hotel Management
Hi Christopher, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6
by A verified traveler
Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Brand Experience Team, Hotel Management
Hi Allen,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by Brand Experience Team, Hotel Management
Hi Kelly,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
