Ratings based on 289 Verified Reviews

4.3 out of 5
86% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Sep 2024
Nice place
Comment from Hotel Management
23 Sep 2024 by Equipo Sercotel JC1 Murcia, Hotel Management
EstimadEn nombre de todo el Equipo del Sercotel JC1 Murcia quiero agradecerle su extraordinaria valoración, especialmente hacia nuestro personal. Nos alegra saber que el Hotel ha cubierto sus expectativas y esperamos poder verle de nuevo muy pronto.Un saludo muy cordial.Equipo Sercotel JC1 Murcia
4 out of 5
by A verified traveler

Great convenient hotel

Posted 21 Jul 2024 on Hotels
Comment from Hotel Management
25 Jul 2024 by Equipo Sercotel JC1 Murcia, Hotel Management
Muchísimas gracias por sus comentarios y extraordinaria valoración.Todo el Equipo que formamos el Hotel, nos esforzamos día a día para poder ofrecerle nuestro mejor servicio. Estaremos encantados de recibirle en su próxima visita a Murcia.Equipo Sercotel JC1 Murcia
3 out of 5
by A verified traveler

Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Equipo Sercotel JC1 Murcia, Hotel Management
, Gracias por tomarse el tiempo en compartir la valoración de su estancia con nosotros. Esperamos tenerlo pronto de vuelta en nuestro hotel. Atentamente,Equipo Sercotel JC1 Murcia
4 out of 5
by A verified traveler

Posted 11 Jun 2024
Rooms were modern and clean, my only issue was that the AC does not work properly and you have to ring reception to turn off or to control the temperature.
Comment from Hotel Management
15 Jul 2024 by Equipo Sercotel JC1 Murcia, Hotel Management
, Gracias por tomarse el tiempo en compartir la valoración de su estancia con nosotros. Esperamos tenerlo pronto de vuelta en nuestro hotel. Atentamente,Equipo Sercotel JC1 Murcia
4 out of 5
by A verified traveler

Posted 21 May 2024 on Hotels
Comment from Hotel Management
23 May 2024 by Equipo Sercotel JC1 Murcia, Hotel Management
Muchas Gracias por su valoración positiva acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente, Equipo Sercotel JC1 Murcia
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Comment from Hotel Management
23 May 2024 by Equipo Sercotel JC1 Murcia, Hotel Management
Muchas Gracias por su valoración positiva acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente, Equipo Sercotel JC1 Murcia
4 out of 5
by A verified traveler

Nice business hotel

Posted 19 Mar 2024 on Hotels
Nice business hotel with dedicated parking (for a fee) in the car park under the hotel. Breakfast was good, nothing mind-blowing but nice selection of stuff. Overall a nice place.
Comment from Hotel Management
20 Mar 2024 by Equipo Sercotel JC1 Murcia, Hotel Management
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
5 out of 5
by A verified traveler

Posted 17 Jan 2024
Clean hotel,perfect breakfast good dinner.Nice stop for express way
Comment from Hotel Management
18 Jan 2024 by Sercotel JC1 Murcia, Hotel Management
Dear Deniz thanks for your great review!Hope to see you soon.Regards!Sercotel JC1 Murcia
5 out of 5
by A verified traveler

Posted 10 Sep 2023
Great hotel. Large room very clean.
Comment from Hotel Management
11 Sep 2023 by Sercotel JC1 Murcia, Hotel Management
Muchas Gracias por su valoración positiva acerca de nuestro hotel! Nos alegra que haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.Atentamente,Equipo Sercotel JC1 Murcia
2 out of 5
by A verified traveler from TORONTO

Posted 10 Aug 2023
The good looking modern hotel with the most uncomfortable mattresses we have ever slept on. Asking for ice is equivalent to going to a store nearby and buy it for €4.50. Struggled with AC as the controller had few illogical buttons. Expedia lied about a gym - not actually included. It is €6 per session, not per 24 hours as advised by a receptionist. Would not stay here again. NO.
Comment from Hotel Management
30 Aug 2023 by Sercotel JC1 Murcia, Hotel Management
Dear guest,we are sorry for your comments.Please note that we do not have free ice service.Regarding mattresses, we follow the quality standards of our chain with high-level mattresses.