Ratings based on 249 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
El hotel estaba bien. La habitación están en buenas condiciones. La propiedad estaba limpia y estuvo facil de in contar.
Comment from Hotel Management
12 Nov 2024 by Equipo de Dirección, Hotel Management
Estimado Noe,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Allegro Murcia Azarbe para su visita a Murcia y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Su inmejorable valoración nos transmite que su estancia ha sido altamente satisfactoria. Le agradecemos por sus amables palabras y por destacar la limpieza. Que nuestros huéspedes se lleven un grato recuerdo es nuestra prioridad y haberlo conseguido en su caso es nuestra mayor recompensa.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Equipo de Dirección
by A verified traveler from Belleville
Posted 24 Oct 2024
Great hotel and worth the price .
Comment from Hotel Management
24 Oct 2024 by Equipo de Dirección, Hotel Management
Dear Marlon, Thank you very much for your kind feedback.We are very pleased that you had a pleasant stay at our hotel and would like to thank you for highlighting our competitive rates as we always strive to ensure the best pricing for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección
by A verified traveler
Posted 15 Aug 2024 on Hotels
Excellent staff, room good, bathrooms need upgrade but very clean. Will be back,
Comment from Hotel Management
18 Aug 2024 by Equipo de Dirección, Hotel Management
Dear Carol,Thank you for your review.We are glad that you were satisfied with your experience, however, we have duly noted your concern regarding our bathroom layout, and we apologize that this was not quite to your liking. Your feedback is very important to us.We hope to welcome you again in the future. Best regards,Equipo de Dirección
by A verified traveler
Posted 13 Aug 2024
Very friendly and courteous staff
Comment from Hotel Management
15 Aug 2024 by Equipo de Dirección, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.We look forward to welcoming you back on a future occasion.Best wishes,Equipo de Dirección
by A verified traveler
Posted 7 Aug 2024
Start with the good things, the A/C in the room was amazing kept us cool in the hot conditions. As well as this they provided toothbrushes and paste which was a nice extra. The WiFi was very good. That's about everything that I can say good about the hotel.
The bad things, the cleaners are very noisy in the mornings and woke us up several times, in addition to this we requested that the bed sheets be changed and they weren't which was evident in the stain on the bedding. There was no provision of kettle or anything to accommodate ourselves, and was highly inconvenient as my poor girlfriend had a crippling stomach ache.
In the bathroom there was a weird mark in the toilet that was there for the entirety of our stay and there was also mould around the bath, the stairs were very dingy and dark.
It's an okay hotel if you are just going there to stay for the night and that's it
Comment from Hotel Management
8 Aug 2024 by Manager, Hotel Management
Dear Rio,We appreciate that you took the time to share your experience with us.We are sorry that some aspects of your stay did not meet your expectations. We aim to provide a serene environment for our guests, and we understand how disruptive noise can be to the comfort of your stay. We truly regret the oversight regarding the bed sheets; maintaining a pristine and welcoming room is a cornerstone of our service. Furthermore, we acknowledge that the condition of the bathroom and the lighting in the stairs area did not reflect our usual high standards. We are pleased that you found the air conditioning in your room to be effective in providing relief from the heat. Offering amenities such as toothbrushes and paste is part of our commitment to your convenience and satisfaction. Finally, it is wonderful that you were able to take advantage of our complimentary high-speed WiFi, ensuring you remained connected during your time with us. While we recognize there were elements of your stay that were not to your liking, we are encouraged that you enjoyed these aspects of our accommodations.We appreciate your candid review, as it helps us identify areas where we can improve. We hope that you will consider staying with us again so that we may have the opportunity to provide you with a more comfortable and enjoyable experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Equipo de Dirección
by A verified traveler
Posted 5 Aug 2024 on Hotels
by A verified traveler
room with great city view
Posted 23 Jul 2024 on Hotelswe found the staff to be most helpful and very welcoming bedrooms were comfortable with aircon and nice city views from 7th Floor
Comment from Hotel Management
25 Jul 2024 by Manager, Hotel Management
Dear Guest,Thank you for taking the time to review your stay.It is heartwarming to receive such positive feedback from our valued guests. We are delighted that you enjoyed the comfort of our bedrooms, the effectiveness of our air conditioning, and the charming views of the city from the upper floors of our hotel. Knowing that you found our team to be helpful and welcoming truly means a lot to us. It is wonderful that the cleanliness of your room, the condition of our facilities, the quality of service, and the overall comfort of your stay met your expectations, reflecting the high standards we strive to uphold at Allegro Murcia Azarbe.We look forward to welcoming you back on a future occasion.Best wishes,Equipo de Dirección
by A verified traveler
Posted 21 Jul 2024 on Hotels
Very clean fresh looking hotel
Comment from Hotel Management
22 Jul 2024 by Equipo de Dirección, Hotel Management
Dear Gregg, Thank you very much for your kind feedback.We are truly heartened to receive such positive feedback from your recent stay at Allegro Murcia Azarbe.We are delighted that you enjoyed the immaculate condition of our hotel, the attentive service provided by our staff, and the comfort of your room, which is designed with parquet flooring, sound-proof windows, and modern amenities for your convenience. It is wonderful to know that these aspects contributed to a memorable hotel experience.We look forward to welcoming you back for another memorable experience.Best wishes,Equipo de Dirección
by A verified traveler
Posted 4 Jul 2024 on Hotels
First time staying here. Lovely big room and all exceptionally clean. Bathroom ready for a refurb and. Tv in lounge area would be good. Staff amazing and breakfast very good.
Comment from Hotel Management
5 Jul 2024 by Equipo de Dirección, Hotel Management
Dear Carol,Thank you for your review.We apologize for certain aspects of your stay falling short of your expectations. We take your feedback regarding the bathroom very seriously and continuously aim to maintain and update our facilities to ensure a comfortable and satisfying stay for all of our guests.We are delighted that you enjoyed the spaciousness and pristine condition of your room, along with the professionalism and attentiveness of our staff. These are aspects that we pride ourselves on, and your recognition is greatly appreciated.Nonetheless, it is wonderful that the quality of our breakfast contributed positively to your stay. We also note your comment regarding the TV in the lounge area and will consider it as we strive to provide an even more enjoyable environment for our guests.We hope to welcome you again in the future. Best regards,Equipo de Dirección
by A verified traveler
Posted 25 Jun 2024 on Hotels
