Ratings based on 181 Verified Reviews
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Staff were friendly, efficient and extremely helpful.
The hotel is a wee bit tired looking but staff bring itback up to being a great place to stay.
by A verified traveler
Posted 2 Nov 2024
A very tired property with very small room(2). Good shower.
by A verified traveler
Close to train station
Posted 5 Oct 2024 on HotelsInitially the condition of the front door and interior reception areas appear to be slightly unkept, there was wooden panel that had fallen off front door and dim lighting that felt intentional to hide things. There was also a really strong perfume smell throughout the property that also felt intended to hide things. However my room was clean and comfortable, with extras like robe and snacks. Staff was friendly and welcoming and breakfast hit the spot! Hotel was chosen for proximity to the train station, which is excellent!
by A verified traveler
Posted 26 Sep 2024
Room dark and in need of a major refurb but clean. Bathroom very basic and definitely needs decorating. Paper torn and hanging off wall and sealant cracked and mouldy round bath and toilet. Woken at 6 am by very noisy radiator. Also was locked out returning at 11pm as no one had informed us that we needed to phone and say that we would be "LATE". eventually let in by a night watchman after banging on several doors and windows. Car park unlit and entrance to accommodation felt very dark and unwelcoming.
Breakfast was very good and restaurant had obviously been upgraded at the expense of the bedrooms. Also as accommodation is on first floor with stairs and no lift, totally unsuitable for disabled or those with mobility issues. Even at the rate charged vastly overpriced. Photos are available to back up comments
by A verified traveler
Posted 21 Sep 2024 on Hotels
Booked this hotel for the night prior to our ferry journey across to Arran.
Lovely twin room, dinner and breakfast were delicious and all the staff were so welcoming and friendly.
by A verified traveler
Great stopover
Posted 20 Sep 2024 on HotelsGreat location.
Great food at very good value on the early bird 3 course menu.
Breakfast included in room price.
Bathroom door didn’t close properly.
Lovely view from sea view room but a little noisy with traffic (I should’ve thought of that).
Very friendly helpful polite staff.
by A verified traveler
Posted 19 Sep 2024
I liked everything about my stay, the hotel, the room, the staff and the food.
I Will definitely stay there again.
by A verified traveler
Posted 15 Sep 2024 on Hotels
Great size room. Great sleep. Food was good probably one off the best hotel breakfast I’ve ever had. Especially the black pudding was amazing.
by A verified traveler
Posted 11 Sep 2024
Lovely property, nice decor, friendly staff, great restaurant
by A verified traveler
Posted 6 Sep 2024 on Hotels