Ratings based on 606 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
I could hear the people and tv,s all night
by A verified traveler
Posted 9 Dec 2024
Wouldn't even stay a night
Comment from Hotel Management
16 Dec 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Linsey, Thank you for taking the time to tell us about your experience at the Red Roof Inn Ardmore. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the property not being to your liking which hindered your stay. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours,Jonathan Red Roof Management RediResponse Specialist
by A verified traveler
Posted 28 Nov 2024
Recommend to steer clear of this place
Filthy dreadful and lots of druggies
Also the owner will harass you over things unrelated to you which blows my mind
Not even close to worth the low nightly rate-
Comment from Hotel Management
3 Dec 2024 by LaTunde RediResponse Specialist, Hotel Management
Dear Kristina,We are sorry to hear your recent experience at the RED ROOF INN ARDMORE did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 24 Nov 2024
The first room that they put me in was supposed to be a suite King well I get in there it's a full room not a sweet that was actually not even supposed to be rented out the second room they put me in had two holes of drilled in the bottom of the bathtub when my wife took a shower guess where the water went into the room the worst experience of a motel I've ever experienced will never stay here again and should be fully refunded for my time and money
Comment from Hotel Management
25 Nov 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Kyle,I appreciate you sharing your feedback following your stay at the Red Roof Inn Ardmore. I was saddened to read that your stay fell short of your expectations due to not getting the room expected, the issue with the bathtub and other concerns mentioned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. As it pertains to a refund, please reach out to your original booking source for assistance.Thank you for sharing your concerns and I do hope that you will return to any of our other brand locations in the future. Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 Nov 2024
No cable. Asked for it several times. Dirty sheets and trash all over the property. Ac only ran for 2 minutes at a time.
Comment from Hotel Management
23 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Chance,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Ardmore. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/5 score. You indicated that you were unsatisfied with unclean sheets, no cable and the other concerns you highlighted. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 7 Oct 2024 on Hotels
Comment from Hotel Management
8 Oct 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Cody, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ardmore and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
17 Sep 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Jacob, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ardmore and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Never again
Posted 13 Sep 2024 on HotelsIt was terrible, dirty floors. Dirty tub and flooding toilets I had a rough time
Comment from Hotel Management
16 Sep 2024 by Gabrielle RediResponse Specialist, Hotel Management
Dear Deserae,Thank you for your review following your stay at Red Roof Inn Ardmore. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the dirty floors, the dirty tub and the other listed issues hindered your stay, which was saddening to read. I have shared your concerns with management. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
by A verified traveler
Posted 3 Sep 2024
Good room
Comment from Hotel Management
9 Sep 2024 by Carla RediResponse Specialist, Hotel Management
Dear Richard, Thank you for taking the time to tell us about your experience at the Red Roof Inn Murfreesboro. I am happy to see that the room met your expectations, prompting 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Sep 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by Sanesha RediResponse Specialist , Hotel Management
Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Ardmore and I are saddened to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Sanesha Red Roof Management RediResponse Specialist
