Ratings based on 543 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Brand Experience Team, Hotel Management
Hi Nicholas,Thank you for rating your stay!!Maz K.#Team6
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi David,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 22 Oct 2024
Staff was excellent!!
Comment from Hotel Management
23 Oct 2024 by Brand Experience Team, Hotel Management
Hi James,Thank you for rating your stay!!Maz K.#Team6
by A verified traveler
Posted 21 Sep 2024
I like the outdoor entrances to rooms.
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Brand Experience Team, Hotel Management
Hi Carmelita, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
by A verified traveler from Edmond
Posted 1 Sep 2024
The room smelled and there was no remote for the television, I noticed these things immediately. I called the front desk to advise and was told someone would come. No one ever showed up. Upon further review, the room was not properly cleaned, the sheets were stained, towels did not appear to be properly cleaned/washed. We were there for a short time and left for an event. When we returned and attempted to go to bed, we both immediately started itching. We got up and left immediately. I spent less than 2 hours total in this room.
Comment from Hotel Management
10 Sep 2024 by Brand Experience Team, Hotel Management
Hi Kiwana, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Natalie #team6
by A verified traveler
Posted 1 Sep 2024
It was definitely ok. The room was clean and the bed was comfortable. Excellent stay. Especially for the price.
Comment from Hotel Management
10 Sep 2024 by Brand Experience Team, Hotel Management
Hi Tiffany, Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon! Natalie #Team6
by A verified traveler
Posted 24 Aug 2024
The bed could have been better.
Comment from Hotel Management
28 Aug 2024 by Brand Experience Team, Hotel Management
Hi Lino,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6
by A verified traveler
Posted 6 Aug 2024
Smells like cigarettes. The place looks so old .
by A verified traveler
Posted 24 Jul 2024
What do you want for $60 ? A bed ?
Comment from Hotel Management
26 Jul 2024 by Brand Experience Team, Hotel Management
Hi Mark, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
