Ratings based on 726 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Sep 2024
Infested with roaches, sheets were nasty, food all over floors
by A verified traveler
Posted 18 Sep 2024
It's conveniently located off expressway
by A verified traveler
Posted 16 Sep 2024
Pricing
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Harvey,Thanks for rating us highly and appreciate you finding our rates competitive. We always want to give the best for our customer. We hope to serve you again.
by A verified traveler
Posted 12 Sep 2024
Fine
Comment from Hotel Management
13 Sep 2024 by Manager, Hotel Management
Hello Lorenzo,We appreciate your feedback and regret to hear your experience fell short. We value all guest comments and aim to improve our services. Kindly reach out to our management for further assistance in addressing your concerns. Thank you for staying with us, and we hope to welcome you back in the future.
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Manager, Hotel Management
Hello CJ,We are delighted to hear that you enjoyed your stay with us! Please don't hesitate to contact us if there's anything else we can assist you with.
by A verified traveler
Posted 21 Aug 2024
Roaches in the room and refrigerator - will not stay again or reccommend.
Comment from Hotel Management
22 Aug 2024 by Manager, Hotel Management
Hello Suzanne,We are truly sorry to hear about your experience. Your feedback is valuable to us and will be shared with the appropriate team for further review. We appreciate you bringing this to our attention as we strive to maintain the highest standard of cleanliness for all our guests.
by A verified traveler
Posted 19 Aug 2024
Roaches in room and crumbs in my bed didn’t get to use the bed I sleep on the couch that’s near the window roaches would go under the base boards in the bathroom horrible experience
Comment from Hotel Management
21 Aug 2024 by Manager, Hotel Management
Hello Rytonio, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
20 Aug 2024 by Manager, Hotel Management
Hello Cody, We appreciate you taking the time to share your experience with us. If there are any specific areas you believe need improvement, please don't hesitate to reach out to us. We value your feedback and hope to welcome you back for a better stay.
by A verified traveler
Posted 15 Aug 2024
Comment from Hotel Management
17 Aug 2024 by Manager, Hotel Management
Hello Cody,We're glad to hear you had a pleasant stay with us! If there's anything we can do to improve your experience next time, please don't hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 13 Aug 2024
I loved my stay
Comment from Hotel Management
16 Aug 2024 by Manager, Hotel Management
Hello Danyale,We are happy to hear that you enjoyed your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another wonderful experience at our hotel.
