Ratings based on 740 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jul 2024
Nice
by A verified traveler
Posted 24 Jun 2024
Decent. Good for business trips
Comment from Hotel Management
24 Jun 2024 by Rick, Hotel Management
Thank you for your feedback! What could we have done to make your stay "EXCELLENT"?
by A verified traveler
Posted 23 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Staff at Holiday Inn & Suites Arden Asheville , Hotel Management
Hi Jonathan, Thank you for your fantastic rating! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!-The Staff at Holiday Inn & Suites Arden - Asheville Airport
by A verified traveler from west palm beach
Posted 23 Jun 2024
our room smelled like strong cleaning product upon arrival, we did not have liquid or bar soap provided in our room and of course I didnt notice until in the shower - ugh!
Comment from Hotel Management
23 Jun 2024 by Staff at Holiday Inn & Suites Arden Asheville , Hotel Management
Hi Tracy,Thank you for sharing your experience. We apologize for the strong smell of cleaning products and the inconvenience of not having soap available in your room. We understand how frustrating that must have been. We are addressing this with our housekeeping team to ensure it does not happen again. We appreciate your feedback and hope to improve your stay in the future.-The Staff at Holiday Inn & Suites Arden Asheville Airport
by A verified traveler
Posted 14 Jun 2024
Comment from Hotel Management
16 Jun 2024 by Holiday Inn & Suites Arden - Asheville Airport, Hotel Management
Hi Chelsea,Thank you for the 5-star review! We're delighted that you had a great experience with us. We look forward to welcoming you back soon!-The Staff at Holiday Inn & Suites Arden - Asheville Airport
by A verified traveler from Yakima
Posted 13 Jun 2024
While it is a decent property to stay at as a business traveler, just realize that the breakfast is not included and is a more small menu restaurant-style, not a typical breakfast buffet. And they are very strict on what your allowed to order for the voucher and the meal service is rather slow. I think it's just one woman doing everything, so give yourself extra time.
Comment from Hotel Management
13 Jun 2024 by Staff at Holiday Inn & Suites Arden Asheville , Hotel Management
Hi Paul,Thank you for sharing your experience. As a business traveler, we appreciate your feedback regarding breakfast and service. We apologize for any inconvenience caused and will address your concerns to improve our offerings.-The Staff at Holiday Inn & Suites Arden - Asheville Airport
by A verified traveler
Posted 13 Jun 2024
Clean
Comment from Hotel Management
13 Jun 2024 by Rick, Hotel Management
Thank you, Carlos.You're review is much appreciated.
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
30 Jun 2024 by Staff at Holiday Inn & Suites Arden - Asheville , Hotel Management
Hi Pat, Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there are any specific areas where you feel we could improve, please feel free to let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.-The Staff at Holiday Inn & Suites Arden - Asheville Airport
by A verified traveler
Posted 9 Jun 2024
The hotel was clean, modern and a 3 minute drive from the airport.
Comment from Hotel Management
10 Jun 2024 by Rick, Hotel Management
Thank you, Tory!
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Rick, Hotel Management
Thank you, David!!
