Ratings based on 772 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
25 Sep 2024 by Richard, Hotel Management
Thank you for this review!
by A verified traveler
Posted 22 Sep 2024
Loved the property and will stay here again.
Comment from Hotel Management
23 Sep 2024 by Richard, Hotel Management
Thank you, Peggy!We'll look forward to seeing you again!!
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Richard, Hotel Management
Thank you, Aliette, for your review!!
by A verified traveler from Troy
Posted 9 Sep 2024
Nadia and the shuttle driver (didn’t get his name) went above and beyond to take me to the airport 15 min earlier than their normal morning start time of 5:45 am. Thank you!!
Comment from Hotel Management
10 Sep 2024 by Richard, Hotel Management
Thank you, Henry.We'll make sure Nadia and Rick see your review!
by A verified traveler
Posted 9 Sep 2024
Didn't like the additional that had to be paid at check in.
Comment from Hotel Management
9 Sep 2024 by Rick, Hotel Management
Alele,Thank you for your review.We are so sorry for the confusion with your Credit Card, but that was to allow you the freedom to bill items to your account, such as breakfast or dinner.
by A verified traveler
Posted 5 Sep 2024
Excellent clean new awesome with hot tub
Comment from Hotel Management
5 Sep 2024 by Rick, Hotel Management
Thank you, Destynation! We're glad you enjoyed your stay!
by A verified traveler
Posted 3 Sep 2024
If you do not like to ride elevators this property may not be for you, because they do not have entry access from the first floor only option is to ride the elevators up and go down the stairs to the exit. This is a big inconvenience to people who can’t ride elevators. This is not posted in any description details.
Comment from Hotel Management
5 Sep 2024 by Nash, Hotel Management
Hi Shaunetta, Thank you for bringing this to our attention. We apologize for the inconvenience regarding elevator access and understand how important it is for guests with mobility concerns. We will review our property information to ensure better clarity and make necessary improvements. Your feedback helps us enhance our guest experience, and we appreciate you sharing it with us.- The Staff at Holiday Inn & Suites Arden - Asheville Airport
by A verified traveler from west palm beach
Posted 1 Sep 2024
Xxx
Comment from Hotel Management
3 Sep 2024 by Rick, Hotel Management
Thank you, Tracy!!
by A verified traveler
Posted 1 Sep 2024
Comfortable, exceptional linens
Comment from Hotel Management
3 Sep 2024 by Rick, Hotel Management
Thank you, Deborah for your review!
by A verified traveler
Posted 26 Aug 2024
Clean. Quiet. Staff were friendly and exceptional. I would stay here again!
Comment from Hotel Management
26 Aug 2024 by Rick, Hotel Management
Thank you, Alicia!We look forward to your return!!
