Ratings based on 117 Verified Reviews
5.0 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Aug 2024
Super cozy and friendly staff
Comment from Hotel Management
23 Aug 2024 by Randy, Hotel Management
Hi Loren! Many th;anks for the friendly feedback! So glad you had a great stay with us in Asheville.
by A verified traveler
Posted 1 Jul 2024 on Hotels
We had a great time at the Bent Creek Lodge Bed & Breakfast. The room was beautiful and clean. The breakfast was delicious, and staff were very friendly. We will certainly come back.
Comment from Hotel Management
3 Jul 2024 by Randy, Hotel Management
Hi Susan! Many thanks for your kind review. Much appreciated. Y'all come back soon!!
by A verified traveler
Posted 28 Jun 2024 on Hotels
The lodge was just lovely. The natural environment and location very special. Randy, the proprietor and all his staff went out of their way to make us feel welcome and comfortable.
Comment from Hotel Management
30 Jun 2024 by Randy, Hotel Management
Hi Lynda,Many thanks for sharing your kind review. Much appreciated. Hope y'all will be back soon.
by A verified traveler
David; first time visit
Posted 11 Jun 2024 on HotelsThe staff was exceptional; as was the eco-friendly outdoor atmosphere; my only concern for future visits is I reserved the rhododendron room on Expedia but was given the bike room upon arrival!!! Not sure, nor do I care about the cost but I think the rhododendron room has a queen size bed and the room I stayed in only has a full size bed; not a deal breaker though!!!!!
Comment from Hotel Management
12 Jun 2024 by Randy, Hotel Management
Hi David,It was a pleasure having y'all stay with us for one night this week. Thanks for the kind review. We have 7 rooms with queen size beds and 3 rooms with kings. We do not have any "full size" beds. I personally changed your Expedia reservation from the Rhodo room to the Bike room because that room is a tad larger in square footage. Both rooms feature queen size beds. The Bike room has two sitting chairs instead of one, a much nicer and larger writing desk. I thought you'd be more comfortable with the free upgrade. Sorry about the misunderstanding and the perceived slight. We strive to under promise and over deliver in all of our business in our quest to delight each customer. I'm disappointed that we couldn't correct the issue while you were staying with us and that the misunderstanding made your stay with us less than worthy of a five star review---or even a 10. If you need a stay-cation in the future, we'd be happy to see y'all again.
by A verified traveler
Posted 26 May 2024
Beautiful place to stay
Very homey feeling lodge
Breakfast and homemade snacks were fantastic
Staff very friendly and helpful
Will defiantly be going back
Comment from Hotel Management
27 May 2024 by Randy, Hotel Management
Curtis, Thanks for sharing your fantastic review. Much appreciated. Hope y'all will be back sooner than later :)
by A verified traveler
Posted 6 May 2024
Amazing, quaint, mountain luxury, amenities, great breakfast. Awesome staff, owner, friendly guests,
Comment from Hotel Management
10 May 2024 by Randy, Hotel Management
Hi Barry,Many thanks for your kind words and review. Hope to see y'all again soon.
by A verified traveler
2 nights away.
Posted 8 Apr 2024 on HotelsWe had a great time. THe only negative I might have was there is no TV in the room. We were going to watch the game but did not what to stay in the Lounge.
Over all it was fantastic.
Comment from Hotel Management
9 Apr 2024 by Randy, Hotel Management
Hi Larry, Many thanks for your fantastic review. Much appreciated. Hope we will see you again soon.
by A verified traveler
Posted 15 Dec 2023
Comment from Hotel Management
8 Jan 2024 by Randy, Hotel Management
thanks Peter, for the 5 star reveiw. Much appreciated.
by A verified traveler
Posted 19 Nov 2023
Comment from Hotel Management
20 Nov 2023 by Randy, Hotel Management
Christopher, sorry we couldn't do anything to help you be happy during your stay. We were pleased to cancel the second night of your reservation and refund your payment for the second evening. We hope you get up on the right side of the bed at your next inn :)
by A verified traveler
Perfect Getaway
Posted 15 Nov 2023 on HotelsLove this place!! Away from the crowds and nestled in nature…it’s just perfect. Rooms are clean and cozy, breakfast is fabulous and BCL team is friendly and helpful. We will definitely be back.
Comment from Hotel Management
16 Nov 2023 by Randy, Hotel Management
Hi Thomas, Many thanks for sharing your wonderful review. Much appreciated. We hope y'all will back sooner--than later.
