Arcola Hotels

"The roomy smelled of mold. Turning on the AC did not alleviate the odor. I should’ve asked for a different room but it was late and I hope for better the next morning. Instead I started to get lightheaded, dizzy with head congestion. I thought I was coming down with sickness so I went to bed early. The neat morning, the toilet did not flush properly. I called to have it repaired or switch me to a different room. Someone came to “repair” it. But when I returned later in the day, the toilet still didn’t flush. So I called the desk to ask to switch to a different room. I was given a room on the same floor and was able to transfer my things easily enough. The new room had better air quality and symptoms I felt in the first room had improved. I went to bed for the night, but was awakened by a loud party in the next room. By 3:30A I resigned to a sleepless night. The next day, I checked out. "

"Bugs/ dirty pool area/ construction supplies in pool area/ stairs were out of order so if fire how do you evacuate overall a bad experience the employees were alright though "

"Staff was unable to get room cleaned, the sheets were changed once during our 7 day stay. Staff had two answers: 1) The sheets are changed every three days-Lie. 2) Staff said they were short handed- unverifiable. The trash in room was never removed. Had to request towels every day!!! Left a large pile of towels in bathroom due to lack of cleaning crew! I want a refund!"

"Lovely place to stay. The room was a little warm for my liking and the thermostat didn’t seem to do anything. Had it set to 64 and the room stayed about 73 the whole time. Otherwise it was great. Friendly staff and nice environment. "

"Budget friendly. More than adequate for simple stay. "

"Breakfast was the same 3 days in a row. Oatmeal was cool and very lumpy. The fruit was all mushy. We did not use the pool. Frayed carpets, blinking lights "

"Room was clean, all the staff I encountered were extremely friendly "

"Great stay. Thank you."

"Hotel fairly new, very clean, hallways smell clean, nice welcome gift, room clean and roomy, bed had a nice soft mattress topper, comfortable bed and soft pillows, clean bathroom, reasonable breakfast, good parking, good shopping nearby, 5 minutes from Concordia Theological Seminary. The only bad thing is there is a noisey highway right next door, but it did not bother our sleep. We will be back!"