Ratings based on 150 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Recommended

Posted 13 Aug 2024 on Hotels
Convenient to motorway. Receptionist very helpful, went out of her way to assist us. Recommended
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Jun 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 30 May 2024
I stayed at the hotel for just one night, and it had everything I needed. It appears that most of the staff are new and still in training, but I hope they quickly become more experienced so they will not add to the guests' stress.
1 out of 5
by A verified traveler

Unprofessional staff

Posted 24 Apr 2024 on Hotels
Teribil customer services around all the hotel. At the check in not very welcoming people. Rooms were very cold and heating not working so they provided an electricity heater which dry up the air onto the room. I had to change the room but still the same. Could go to Campanile for half of the price and have the same heating. In the morning at breakfast was very busy because of the group of kids and when we ask for some help over a boiled egg chef was very rude and unprofessional and try to fight in stead of apologizing.
Comment from Hotel Management
24 Apr 2024 by olivier, Hotel Management
Dear Sir,We are sorry that your experience at our establishment was bad.The receptionist will do everything to satisfy you the evening of your arrival.However, in the morning at breakfast, there was indeed a group but you did not have to attack the breakfast lady or insult the receptionist and customers present in the room as you did. It is unacceptable to behave like this simply because you did not want to wait to help yourself to eggs.Asking people to go outside and beat you is not a solution.Best regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Posted 26 Jan 2024 on Hotels
Very good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024
5 out of 5
by A verified traveler

Posted 4 Jan 2024
Was clean ...well located
4 out of 5
by A verified traveler

Posted 27 Dec 2023
Hotel was clean and staff was great, but room was very small. We made it work!!
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