Ratings based on 988 Verified Reviews
3.4 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Felt unsafe as back door key card access broken
by A verified traveler
Posted 20 Nov 2024
We arrived later than anticipayed, the staff was very helpful after arrival. Good breakfast.
by A verified traveler
Posted 19 Nov 2024
The best bed we had on our whole trip
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 12 Nov 2024
Great price and close to redwoods
by A verified traveler
Posted 6 Nov 2024
The first room was dirty smelled like mildew, microwave was falling apart.somebody took a knife and stabbed the microwave. The replacement room was even worst. The carpet was soiled the toilet had a bunch burn marks on the seat. Smells like an animal kingdom. I have the videos of both rooms on YouTube. I called to complain about the tv not working didn’t get any help. Then at 1am the guy from the front desk knocked on my door then hours later someone just walked in. I left room and came back and the lights was on. I want a refund for my trash trip I took to Mckinelyville ca. the front desk guy was trying to come in my room at 1 am he thought I was alone. I see other rooms I was not offered . I feel like I was discriminated against and the owner needs to call me 925-914-6493. I drove from Discovery Bay which is 6 hours away I came to celebrate my son graduating from the United States Coast Guard
by A verified traveler
Posted 5 Nov 2024
If you can afford to, spend a bit more and stay somewhere nicer. The shower was plastic and the mechanics were faulty. It was noisy. i could hear the McDonald's drive thru loud and clear thru the closed window. I could also hear my neighbors talking.
Comment from Hotel Management
13 Nov 2024 by Jared, Hotel Management
Thank you for the feedback were hoping if you do come back to our Super 8 hotel that you will get to see the new improvements coming within 2025 Take Care!Sincerely, Jared
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Jared, Hotel Management
Dear AdamThank you for taking the time to tell us about your experience at super 8 by Wyndham Arcata. I am sorry that your experience did not meet your expectation; please allow me to express my sincerest apologies.Your feedback is very important to us, and i am saddened to that your Stay over was not a pleasant experience and hope you give us another chance to correct the mistakes that were made from the last reservation. Please rest assured, Here at Super 8 we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns.Sincerely, Jared
by A verified traveler
Posted 2 Nov 2024
Room is made up every day (good thing cause many budget hotels no longer do this if staying multiple days - Motel 6), nice breakfast (make your own waffle), close access to HWY101, Lots of parking, it is showing its age but is kept clean, plenty of fast-food establishments next door, fair price, no elevator, overall happy with stay for what I paid.
Comment from Hotel Management
13 Nov 2024 by Jared, Hotel Management
Thank you for your positive feedback, we appreciate you taking the time to give us an outstanding review we hope to see you again real soon, Take Care! Sincerely, Jared
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Jared, Hotel Management
Thank You for the perfect Score glad to hear the stay over was good and we hope to see you another day!Take Care! P.S love the name!
