Ratings based on 629 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Harrison
Posted 6 Jan 2025
Hotel is conveniently located. Front desk staff could not be kinder. Rooms are rundown, poorly lit, in tough shape. Also, bathroom was not truly clean when we checked in. And the bathroom was not fully stocked each day. We had to keep asking for soap, shampoo, etc. And one day, they even forgot to make the bed. Overall, an extremely disappointing experience. And not inexpensive. This hotel should do better.
by A verified traveler
Posted 5 Jan 2025
Downtown historic building and rooms. Clean and enjoyable in a 1910 kind of way. We would stay there again. Arcata is interesting and the hotel is in the geart of it
Comment from Hotel Management
6 Jan 2025 by Zach, Hotel Management
Hi John,It's great to hear that you think Arcata and our hotel are both interesting, we hope to see you again in the future. Have an amazing day!
by A verified traveler from Los Gatos
Posted 22 Dec 2024
The hotel definitely had charm but is obviously old. The staff were cordial and friendly. My room had no thermostat or hair dryer. There is no parking associated with the hotel and though the hotel does provide a parking pass to avoid the 2 hour parking constraint, finding parking is challenging especially on Fridays when parking in the square is prohibited due to the farmers market on Saturday.
Comment from Hotel Management
23 Dec 2024 by Zach, Hotel Management
Hi Constance, I'm sorry that the historic nature of our property did not meet your expectations. I will let our staff know that they did a great job in making you feel welcome however.Have a great day!
by A verified traveler
Posted 25 Nov 2024
Beautiful building. The only drag is the lack of parking. It's all street parking.
Comment from Hotel Management
2 Dec 2024 by Zach, Hotel Management
Hi Matthew,Thanks for the review, we hope to see you again soon.Have a great day!
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Zach, Hotel Management
Hi Parminder,Thank you for taking the time to leave us a 5/5 review!
by A verified traveler
Posted 29 Oct 2024
Very helpful & called immediately when I left my coat😎
Comment from Hotel Management
31 Oct 2024 by Zach, Hotel Management
Hi Lynn,I'm glad we were able to get your coat back to you, I hope you have a great day!
by A verified traveler
Posted 24 Oct 2024
Historical hotel
Comment from Hotel Management
31 Oct 2024 by Zach, Hotel Management
Hi Tina,It is great to hear that you enjoyed your stay at the historic Hotel Arcata.Have an awesome day!
by A verified traveler
Posted 23 Oct 2024
The facilities are not suitable for elderly guests. No accessible showers.
Comment from Hotel Management
31 Oct 2024 by Zach, Hotel Management
Hi Claire,I am sorry to hear that the claw foot tubs did not work for your needs, I hope you otherwise enjoyed your stay.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Zach, Hotel Management
Hi Ernesto,We appreciate your time and feedback by leaving a review, thank you for the 5/5 score!Have a great day!
by A verified traveler
Posted 18 Oct 2024
Expedia misrepresented the room I chose vs what I received. The Hotel Arcata was historically charming but the rooms are very small .
Comment from Hotel Management
21 Oct 2024 by Zach, Hotel Management
Hi Dale,I'm sorry to hear that Expedia's service was unsatisfactory, for future stays please call us and we can make sure that you get the room you are looking for since we have some larger room types.Have a great day!
