Ratings based on 609 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Beautiful building. The only drag is the lack of parking. It's all street parking.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Zach, Hotel Management
Hi Parminder,Thank you for taking the time to leave us a 5/5 review!
by A verified traveler
Posted 29 Oct 2024
Very helpful & called immediately when I left my coat😎
Comment from Hotel Management
31 Oct 2024 by Zach, Hotel Management
Hi Lynn,I'm glad we were able to get your coat back to you, I hope you have a great day!
by A verified traveler
Posted 24 Oct 2024
Historical hotel
Comment from Hotel Management
31 Oct 2024 by Zach, Hotel Management
Hi Tina,It is great to hear that you enjoyed your stay at the historic Hotel Arcata.Have an awesome day!
by A verified traveler
Posted 23 Oct 2024
The facilities are not suitable for elderly guests. No accessible showers.
Comment from Hotel Management
31 Oct 2024 by Zach, Hotel Management
Hi Claire,I am sorry to hear that the claw foot tubs did not work for your needs, I hope you otherwise enjoyed your stay.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
21 Oct 2024 by Zach, Hotel Management
Hi Ernesto,We appreciate your time and feedback by leaving a review, thank you for the 5/5 score!Have a great day!
by A verified traveler
Posted 18 Oct 2024
Expedia misrepresented the room I chose vs what I received. The Hotel Arcata was historically charming but the rooms are very small .
Comment from Hotel Management
21 Oct 2024 by Zach, Hotel Management
Hi Dale,I'm sorry to hear that Expedia's service was unsatisfactory, for future stays please call us and we can make sure that you get the room you are looking for since we have some larger room types.Have a great day!
by A verified traveler
Posted 17 Oct 2024
The hotel and staff were great. I checked in after 8pm and there was no parking near the hotel. I had to grab the basics from my suitcase and walk two blocks past bars and a liquor store where people were “hanging out.” The smell was horrible. I was alone and I did not feel safe. I checked out early the next morning and there were numerous parking places near the hotel. Parking spaces should be “marked” for “hotel customers only,” especially with carrying bags/luggage. I felt like a “target.”
Comment from Hotel Management
21 Oct 2024 by Zach, Hotel Management
Hi Brenda,I'm glad the hotel and staff provided you with a great experience. Downtown Arcata like many towns has had an increase in the unhomed population, but the city and state are working on solutions that should make for a more pleasant experience during your future stays.I hope you have a great day and thank you for your feedback.
by A verified traveler
Posted 17 Oct 2024
Y
Comment from Hotel Management
11 Nov 2024 by Zach, Hotel Management
Thank you!
by A verified traveler
Posted 15 Oct 2024
Yes
Comment from Hotel Management
21 Oct 2024 by Zach, Hotel Management
Hi Ramon, Thank you for the great 5 out 5 score, we are glad that you really enjoyed your stay with us.Have an awesome day!
