Ratings based on 17 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2018
Like most of the Haiti properties, they have been there a while. The beauty of this place is incredible. The ability to be immediately over the water makes eating and visiting somewhat unique. Food was very good, but it needs to be ordered quite in advance. Staff are very polite and accommodating. I have visited several times over the past 20 years, and I keep going back. It is charming.
by A verified traveler from West palm Beach
Posted 6 Aug 2018
There is nothing good about this place. Poor customer service and the food was terrible and overpriced
Comment from Hotel Management
9 Aug 2018 by Ouanga Bay, Hotel Management
I am very sorry that you had such a bad experience. We have a reputation for very good food and friendly staff. Please let me know what room you were in and what date so that I can verify what happened. Thank you for your criticism.
by A verified traveler from Miami
Posted 31 Jul 2018
On the beach close to other nicer hotel but great for the money spent. Staff is great
Comment from Hotel Management
7 Aug 2018 by Ouanga Bay, Hotel Management
Thank you. Hope to see you again soon.
by A verified traveler
Posted 31 Jul 2018
Fine, sea fasade, i just love being back to haiti, i would go back to that hotel.
Comment from Hotel Management
7 Aug 2018 by Ouanga Bay, Hotel Management
Thank you. We look forward to having yo back.
by A verified traveler from Port-au-Prince
VERY DISAPPOINTED
Posted 14 Feb 2018
Pros: Hard to like the hotel itself thank god the beach were not made by the hotel and kept their natural serene sounds and beauty.
Cons: the bathroom curtains were moldy they need to be changed, walls were stained with water marks, open holes with electrical wires. UPGRADE ALL & +a TV
Location: close by there are all inclusive resorts offering much more (considering you pay ouanga room + 2 meals)= might as well get it all in 1 package.
Lets just say this hotel is not what it once was. I have been there in past but sadly it is far from what it once was. The owner was rude. I thank god I had used a third party to make my reservations. Expedia allows you to add or remove guest from your list. I removed one of mine ( from 4 ppl to 3) to later re add him ( making us 4 again). The lady was upset that I had made changes to my reservation. she only printed the one listed for 3 instead of 4 and made a scene with the desk man who tried to tell her my current reservation was for 4. she went on and on about me having changed my reservations numerous times even exagerating it to me having edited 4 times. ( mind you editing your reservation is permitted as long as the final reservation reflects the amount of people who actually show up). I still don't understand what bothered her to the point of being rude and insulting. she fixed her rates for children under 5 I had my daughter who fit in that category ( for whom I paid) the owner even told her employee ( loud enough for me to get the hint) " I need to change my policies to fixing the lower rates for children under 2, I won't allow people to come with kids this old and benefit from this price. I believe I complied to her own rates as all my guest were paid for. I don't think it is right to disrespect clients who come to your hotel. to make matters worst the rooms were disgusting. they advertise tv's in the rooms, not in ours.
by CYNTHYA
Mad and disappointed !
Posted 4 Jan 2018 on HotelsWe had made a reservation a month in advance for a bungalow and the night we arrived the owner said that we had cx that Hotel .com sent then a cx email which wasn’t true. They gave our room to someone else. She did not care what happen to us.
We were stranded on December 31 with no where to go we drove for an hour to find the nearest hotel they only have a room that was been renovated to spend the night.
by Carmel
Posted 19 Nov 2017 on Hotels
Recommended
for Everyoneby A verified traveler
Confortable
Posted 29 Aug 2017Great for vacation... owners and staffs are wonderful... love them all
Comment from Hotel Management
2 Sep 2017 by Marie Florence, Hotel Management
Always nice to have you. I guess Ouanga Bay is now your home away from home. Thank you for visiting us again.
by Jessica
Beautiful beach
Posted 18 Jul 2017 on HotelsIt was a perfect getaway
Comment from Hotel Management
24 Jul 2017
Thank you very much Jessica. It was a pleasure having you. The staff remembers you as a wonderful guest. Please come back.
Recommended
for Everyoneby A verified traveler from Miami, FL
Great service and comfortable room
Posted 17 Apr 2017The staff was very professional and friendly. They paid attention to details. The food was great and service was fast each time. They really made us feel at home and never had to ask twice for anything. Hotel needs a little facelift, but absolutely nothing to complain about. Rooms are very comfortable and clean.
