Ratings based on 407 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
The property looked nice and well kept. The room was specious and the floors looked clean and shiny all the time.
by A verified traveler
Posted 17 Dec 2024
by A verified traveler
Posted 16 Oct 2024 on Hotels
Comment from Hotel Management
16 Oct 2024 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear Rory, thank you for choosing to stay with us. We hope to have another opportunity to welcome you back. Regards,
by A verified traveler
Posted 20 Sep 2024
They abould change electronics to latest tech
Comment from Hotel Management
22 Sep 2024 by Frankie de Bruto, Hotel Management
Dear Oluwafemi, thank you for staying with us and taking the time to send us a review. We are planning a refurb which will include all tech. Regards,
by A verified traveler
Posted 11 Sep 2024
The hotel was well maintained and the staff was very nice.
Comment from Hotel Management
17 Sep 2024 by Frankie de Bruto, Hotel Management
Dear Thomasena,Thank you for staying with us and your time to send us a review.Regards,
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear WILFREDO, thank you for taking the time to review your recent stay. We are looking forward to your next visit.Regards,
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
24 Jul 2024 by Frankie de Bruto, Hotel Management
Dear Poshendra, thank you for taking the time to send us a review. I am happy to see that you had a memorable experience and we are looking forward to your next visit.Regards,
by A verified traveler
Pleasant hotel in good location.
Posted 9 Jul 2024 on HotelsWe stayed here for 5 nights around an international rugby match at Loftus Versveldt stadium. Great location for getting to the game and also right beside the Union Buildings and park. Also a short Uber ride from various good restaurants. Very good service and very friendly staff. The hotel is a little frayed but very comfortable and clean. Only complaint is the availability of wifi which was non existent in our room and patchy in the lobby, restaurant and other public areas.
Comment from Hotel Management
9 Jul 2024 by Frankie de Bruto, Hotel Management
Dear Ken, thank you for choosing to stay with us and taking the time to send a review. We're happy that you had a pleasant stay. Our apologies for the patchy Wi-Fi. It was reported to our IT Manager to solve and hopefully next time you visit it will be much better. Safe travels.
by A verified traveler
Not 5 star. Maybe 2 star.
Posted 7 Jul 2024 on HotelsThis is not a 5 stat hotel. Cocroach in the room as we got in. Hair left oher in the basin. Filthy carpets and curtains.
Comment from Hotel Management
8 Jul 2024 by Frankie de Bruto, Hotel Management
Dear Kieron, we appreciate your time in sending us feedback of your recent stay. Cleanliness in all our guest rooms and all other areas of the hotel is very important to us and I sincerely apologize for failing to meet your expectations. Please be assured that fumigation is done regularly, but we have been in touch with the fumigation company to check if the chemicals used is still adequate.Regards,
by A verified traveler
Posted 20 Jun 2024
All good no further comments
Comment from Hotel Management
22 Jun 2024 by Frankie de Bruto, Acting Operations Manager, Hotel Management
Dear Carlos, thanks for choosing to stay with us and tajing the time to send us feedback. Save travels!
