Ratings based on 65 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from chicago
Posted 25 Aug 2024
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
Comment from Hotel Management
9 Sep 2024 by Hôtel Altezza Arc 1800 & SPA, Hotel Management
Dear guest,A huge thank you for your enthusiastic feedback! We are delighted that your stay exceeded your expectations and that you found your room amazing and our staff ‘super cool’. Your compliments mean a lot to us.We would be delighted to welcome you back at any time for another equally enjoyable stay. We hope to see you soon!Sincerely,Reservations Department - Hôtel Altezza Arc 1800 & SPA
by A verified traveler
Posted 12 Jul 2024 on Hotels
Family vacations
Comment from Hotel Management
22 Jul 2024 by Back office team, Hotel Management
Cher monsieur Touboul,Merci d'avoir pris le temps de nous faire superbe retour.Nous ravis que vous ayez apprécié votre séjour au sein de notre hôtel,Nous espérons vous revoir bientôt,Cordialement,L'équipe de l'hôtel Altezza Arc 1800 & Spa
by A verified traveler
Posted 8 Apr 2024
Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Comment from Hotel Management
10 Apr 2024 by Hôtel Altezza Arc 1800 & SPA, Hotel Management
Thank you for your positive feedback! We are delighted that our privileged location just 2 minutes' walk from the ski lifts enabled you to make the most of your stay despite the snow conditions. We hope to see you soon for new adventures!Sincerely,
by A verified traveler
Couple Ski Trip
Posted 18 Mar 2024 on HotelsFantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Comment from Hotel Management
20 Mar 2024 by Reservations Department - Hôtel Altezza Arc 1800 &, Hotel Management
Dear Guest, Thank you very much for your kind words! We are delighted to hear that you found our hotel fantastic and that our location close to the lifts and bars was convenient for you. We always strive to provide impeccable service to our guests and we're glad you enjoyed your stay. We look forward to welcoming you back on your next visit.Yours faithfully Reservations Department - Hôtel Altezza Arc 1800 & SPA
by A verified traveler
Posted 3 Mar 2024
Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Comment from Hotel Management
4 Mar 2024 by Reservations - Hôtel Altezza Arc 1800 & SPA, Hotel Management
Dear Guest, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay at Altezza. It's fantastic to know that you found the facilities to be good and appreciated the excellent proximity to the Charmettoger lift, making your skiing experience convenient. We're delighted that you could even ski back to the boot room door!While we understand the slight distance from other restaurants in Arc 1800 center, we hope the overall fantastic 5-night stay made up for it. Your satisfaction is our priority, and we appreciate your valuable comments. We look forward to welcoming you back for another memorable stay at Altezza in the future!Best regards,
by A verified traveler
Posted 25 Jan 2024
Its a good property, a bit pricey for what it is
Comment from Hotel Management
28 Jan 2024 by Reservations Department - Hotel Altezza Arc 1800 &, Hotel Management
Dear Guest,Thank you for sharing your review of our property. We are pleased that you found our establishment to be of a high standard, but we regret that the value for money did not quite live up to your expectations.We take your comments on board and appreciate your candour. Your feedback is invaluable in helping us to adjust our rates and constantly improve our offer.We hope that despite this consideration, you still had a pleasant stay with us. We would be delighted to welcome you back and discuss your preferences so that we can offer you an even more satisfying experience.Please do not hesitate to contact us directly if you have any suggestions or special requests for your next visit.Thank you again for your constructive feedback.Yours sincerelyReservations Department - Hotel Altezza Arc 1800 & SPA
by A verified traveler
Wonderful stay! Would come back if we back hete
Posted 18 Jan 2024 on HotelsVery nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Comment from Hotel Management
18 Jan 2024 by Hôtel Altezza Arc 1800 & SPA, Hotel Management
Dear guest, Thank you for sharing your detailed feedback! We're thrilled to hear that you enjoyed your stay at our hotel, especially the spacious room, comfortable bed, and delightful breakfast. It's wonderful to know that you had a great time at our spa, particularly after a day of skiing.We appreciate your observation about the jacuzzi size and the potential wait times during peak hours. We understand the importance of a relaxing spa experience, and we'll certainly take your feedback into consideration for future improvements. Planning your spa visit during non-peak hours is an excellent suggestion to ensure a more enjoyable and timely experience.We hope to welcome you back for another delightful stay, and please feel free to reach out if there's anything else we can do to enhance your future visits. Thank you for choosing our hotel!
by A verified traveler
Posted 29 Dec 2023
Comment from Hotel Management
3 Jan 2024 by Hôtel Altezza Arc 1800 & SPA, Hotel Management
Dear customer, We're delighted to hear that you had an excellent stay with us! Your satisfaction is our priority, and we are grateful that you took the time to share your positive feedback.It is a pleasure to know that our services and facilities have helped to make your experience a pleasant one. We are constantly working to provide exceptional service, and your encouraging comments are a source of motivation for our entire team.If you have any specific comments on what you particularly enjoyed or if you have any suggestions on how to make your next stay even better, please let us know. We are here to provide you with a memorable experience every time you visit.We look forward to welcoming you back in the near future. Thank you for choosing our establishment and for telling us about your satisfaction!Reservation service - Hotel Altezza Arc 1800 & SPA
by A verified traveler
Posted 24 Aug 2022 on Hotels
Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Comment from Hotel Management
20 Sep 2022 by Laurent Nicoleau, Hotel Management
Thank you very much for this comment!Looking forward to seeing you again at Mercure Arc 1800 & Spa
by A verified traveler
Posted 15 Aug 2022 on Hotels
Comment from Hotel Management
20 Sep 2022 by Laurent Nicoleau, Hotel Management
Un grand MERCI pour cette note !A très bientôt au Mercure Arc 1800 & Spa !
