Ratings based on 110 Verified Reviews
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
Great location
Comment from Hotel Management
3 Nov 2024 by Author, Hotel Management
Dear Guest,
Thank you for your kind feedback about the great location of our property. We are delighted to hear that you found the location to be convenient.
If there is anything else we can assist you with or if you have any further queries, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
by A verified traveler
Posted 28 Oct 2024
Staff was rather unimpressive. By comparison, ive never felt as unappreciated as a customer. Being notified of a 60$ security deposit was jarring, but not as much as having to drive to an ATM for it as cash. Other than that, hotel was nice, comfortable.
Comment from Hotel Management
5 Nov 2024 by Lisa, Hotel Management
Hi, Jeff! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lisa
by A verified traveler from Katy
Posted 22 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Author, Hotel Management
Dear Guest,
Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience caused during your stay. Your comfort is our top priority, and we appreciate your patience as we work towards improving our services. If you require any further assistance, please don't hesitate to contact us at guestsupport.na@oyorooms.com.
Warm Regards,
Team OYO
by A verified traveler
Posted 24 Sep 2024
Clean & friendly. Facility needs more towels per room.
by A verified traveler
Posted 17 Sep 2024
by A verified traveler
Posted 16 Sep 2024
Master suite bed and second bedroom
Comment from Hotel Management
16 Sep 2024 by Author, Hotel Management
Dear Guest,
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the master suite bed and second bedroom. Please be assured that we take your concerns seriously and will do everything we can to address them promptly.
If there is anything specific you would like to bring to our attention or if you need further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com. Our team is always here to help.
Warm regards,
Team OYO
by A verified traveler
Posted 4 Sep 2024
Place is ok but the location for the price is why I’ll be back.
Comment from Hotel Management
18 Sep 2024 by Barbara, Hotel Management
Hi, Jason! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Barbara
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Barbara, Hotel Management
Hello, Angelica! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Barbara
by A verified traveler
Posted 31 Aug 2024
Comment from Hotel Management
17 Sep 2024 by Joey, Hotel Management
Hi, Antonio! We appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey
by A verified traveler
Posted 27 Aug 2024 on Hotels
Big dead bugs in the room. Very out dated
Comment from Hotel Management
16 Sep 2024 by Lisa, Hotel Management
Hi, Dale! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Lisa
