Ratings based on 75 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jul 2024
Outside the city, Easy access to the highway!
by A verified traveler from Indianapolis
Posted 24 Jun 2024
I arrived at the property after a long journey and found that the staff were not helpful nor competent. One particular receptionist was rude. I asked to see a manager twice but none were around even at 9:00 am. I also asked about a procedure for filing a complaint and they did not seem to know if they had one. Instead I was given an e-mail address to which I could write but when I did it proved to be wrong. I have stayed in this hotel before and I can notice a decline in the quality of service and a lack of care towards their customers. The organisational culture of this institution must be awful as nobody seems to care. I wonder why Ibis tolerates such a aituation
by A verified traveler
Posted 25 May 2024 on Hotels
by A verified traveler
Posted 17 May 2024
New hotel, excellent condition, good breakfast! Great staff!
Very often you will receive an unexpected upgrade to your room!
Comment from Hotel Management
27 May 2024 by Catalin Dan , Hotel Management
Dear Mr. Marin, Thank you for taking the time to tell us about your experience at ibis Styles Arad. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Styles Arad in the near future. Yours sincerely, Catalin DanFront Office & Reservations Manager
by A verified traveler
Posted 29 Apr 2024 on Hotels
by A verified traveler from Indianapolis
Posted 25 Jan 2024
Good stop on the road
Comment from Hotel Management
29 Jan 2024 by Larisa Luca - Front Office Manager, Hotel Management
Dear Mr. Otniel,Thank you for taking the time to tell us about your experience at ibis Styles Arad.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Styles Arad in the near future.
by A verified traveler from Buftea
Posted 5 Oct 2023
Comment from Hotel Management
21 Nov 2023 by Larisa Luca - Front Office Manager, Hotel Management
Stimate domnule Bogdan,Apreciem foarte mult comentariile referitoare la sederea dumneavoastra la hotelul ibis Styles Arad. Este intotdeauna o placere sa primim un feedback pozitiv.Voi comunica echipei remarcile dumneavoastra.Sunt convinsa ca acest feedback va servi ca si incurajare pentru intreg personalul care depune eforturi pentru a imbunatati calitatea serviciilor oferite.Va multumim ca ne-ati impartasit experienta dumneavoastra si speram ca urmatoarea sedere alaturi de noi sa fie la fel de placuta ca si precedenta.
by A verified traveler
Posted 30 Jul 2023 on Hotels
Comment from Hotel Management
31 Jul 2023 by Larisa Luca - Front Office Manager, Hotel Management
Dear Mr. Dinu,Thank you for taking the time to tell us about your experience at ibis Styles Arad.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Styles Arad in the near future.
by A verified traveler
Posted 13 Jul 2023
Comment from Hotel Management
31 Jul 2023 by Larisa Luca - Front Office Manager, Hotel Management
Dear Mr. Liviu,Thank you for taking the time to tell us about your experience at ibis Styles Arad.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Styles Arad in the near future.
by A verified traveler
Posted 6 Jul 2023 on Hotels
Comment from Hotel Management
10 Jul 2023 by Larisa Luca - Front Office Manager, Hotel Management
Dear Mr. Frederique,Thank you for taking the time to tell us about your experience at ibis Styles Arad.We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to ibis Styles Arad in the near future.
