Ratings based on 543 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Riveview

Posted 27 Oct 2024
Great hotel, great location
Comment from Hotel Management
2 Nov 2024 by Jéssica Viana - Supervisora da Recepção , Hotel Management
Sra. Alberto,Obrigada por nos avaliar, esperamos que possa retornar em breve.Atenciosamente,Jéssica Viana - Supervisora da Recepção
4 out of 5
by A verified traveler

Posted 10 May 2024 on Hotels
Comment from Hotel Management
15 May 2024 by Jéssica Viana - Recepcionista , Hotel Management
Prezado Hospede Martyn,Obrigada por ceder um pouco do seu tempo para nos avaliar, esperamos que possa retornar em breve a Aracaju e ao Celi Hotel. Cordialmente,Jéssica Viana - Recepcionista
3 out of 5
by A verified traveler

Posted 10 Apr 2024
Wonderful staff. Poor air conditioning. Had to have room change but 2nd room's ac just as bad. Good breakfast. Good pool area. Average restaurant. We will stay here again but hope there improvements
Comment from Hotel Management
11 Apr 2024 by Jéssica Viana - Recepcionista , Hotel Management
Sr. Sheldon, Agradecemos por ceder um pouco do seu tempo para nos avaliar. Ficamos felizes em saber que achou nossa equipe maravilhosa, trabalhamos diariamente para melhor satisfação dos nossos hospedes. Pedimos desculpas referente as ocorrências sobre o ar condicionado, todos os reparos foram feitos.Esperamos que possa retornar em breve.Atenciosamente,Jéssica Viana - Recepcionista
4 out of 5
by A verified traveler

Posted 6 Apr 2024
It was all good
Comment from Hotel Management
8 Apr 2024 by Jéssica Viana - Recepcionista , Hotel Management
Sr. Jeffery, Obrigada por ceder um pouco do seu tempo para nos avaliar. Esperamos que possa retornar em breveCordialmente,Jéssica Viana - Recepcionista
4 out of 5
by A verified traveler from West Palm Beach

Posted 30 Mar 2024
Comment from Hotel Management
1 Apr 2024 by Jéssica Viana - Recepcionista , Hotel Management
Sra. Marcia,Obrigada pela sua avaliação, esperamos que possa retornar em breve.Atenciosamente,Jéssica Viana - Recepcionista
4 out of 5
by A verified traveler

Posted 27 Jan 2024
It was a nice hotel. The room was nice, AC was good. The bed was comfortable and clean. The bathroom was nice, the shower was very nice, maybe even great for couples. Had a balcony, small but nice. Also was nice the gentleman I talked to at the front desk in spoke good English and wasn't hard to understand. I feel like it was a 4 stars before COVID and has lost a little of that since then.. but I'd be willing to stay again. Next time with an ocean view room.
Comment from Hotel Management
6 Feb 2024 by Jéssica Viana - Recepcionista , Hotel Management
Sr. Brian, Agradecemos por tirar um pouco do seu tempo para nos avaliar, ficamos felizes em saber que achou nosso hotel ótimo. Esperamos que possa retornar em breve e será muito bem-vindo .Atenciosamente - Jessica Viana
5 out of 5
by A verified traveler

Posted 28 Jan 2023
Comment from Hotel Management
18 Mar 2023 by Laysla- Recepcionista, Hotel Management
Obrigada por sua avaliação! Espero que volte em breve.
5 out of 5
by A verified traveler

Posted 4 Dec 2022
Staff very friendly especially the cleaning staff. Located in a great area.
Comment from Hotel Management
6 Dec 2022 by Rachel Laís Coordenadora de Hospedagem, Hotel Management
Sra. Kareem, obrigada por sua avaliação, seu feedback é muito importante para nós. Ficamos felizes que tenha achado nossos colaboradores simpáticos, estarei repassando para nossa equipe. Esperamos te receber em nosso hotel em sua próxima visita a Aracaju.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2022
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 May 2022