Ratings based on 195 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
Great hotel on the Red Sea. Friendly staff, luxurious… the only problem is that the Google navigation is blocked at times and this make the hotel hard to find without navigation and without knowing how to get there…. Loved the hotel once arrived!
Comment from Hotel Management
29 Dec 2024 by Rochelle Bulan, Hotel Management
Dear Valued Guest,Thank you for your kind words about our hotel and staff! We’re delighted to hear you enjoyed your stay and found our resort luxurious and welcoming.We sincerely apologize for the inconvenience caused by the navigation issue. We understand how important seamless directions are for our guests, and we’ll ensure to address this matter with the relevant parties to improve accessibility.We’re thrilled you loved your time with us once you arrived, and we hope to welcome you back for another wonderful stay in the future—this time, with an even smoother journey!Best regards,
by A verified traveler
Posted 26 Nov 2024
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Comment from Hotel Management
28 Nov 2024 by Hyatt Regency Aqaba Ayla Resort, Hotel Management
Dear Guest, Thank you so much for rating us. Looking forward on your next visit. Best Regards, The management team
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Banan Al-Rahahleh, Hotel Management
Dear Guest, Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. Your feedback is genuinely appreciated, and we look forward to hosting you again in the near future. Warm regards, Banan Al-RahahlehMarketing Communications Coordinator
by A verified traveler
Posted 25 Sep 2024
Great
Comment from Hotel Management
1 Oct 2024 by Reema Al-Bakri, Hotel Management
Dear Valued Guest,We appreciate your glowing review! Your review means a lot to us, and we look forward to hosting you again in the near future.Best Regards,Reema Al-BakriMarketing Communications Manager
by A verified traveler
Posted 2 Sep 2024
Good
Comment from Hotel Management
3 Sep 2024 by Marketing , Hotel Management
Dear Guest, Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. Your feedback is genuinely appreciated, and we cannot wait to host you again. Safe travels until next time!Best Regards, Reema Al-Bakri Marketing Communications Manager
by A verified traveler
Posted 23 Aug 2024
The service wasn’t that much except dining room
Comment from Hotel Management
3 Sep 2024 by Marketing, Hotel Management
Dear Valued Guest, Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. Your feedback serves as a tremendous source of motivation for our team to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back in the future! Best Regards, Reema Al-Bakri Marketing Communications Manager
by A verified traveler from Brooklyn Park
Posted 15 Aug 2024
I like the service and the room, but I wasn’t pleased with the bedding or the mattresses.
Comment from Hotel Management
22 Aug 2024 by Reema Al-Bakri Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. We are pleased that our service and room made your visit more convenient.We sincerely apologize for any inconvenience you experienced during your stay. Please rest assured that your satisfaction is our top priority, and we are fully committed to addressing the specific issues you raised to ensure a seamless experience during your next visit.Your review means a lot to us, and we look forward to hosting you again in the near future.Best Regards,
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
3 Sep 2024 by Marketing , Hotel Management
Dear Valued Guest, We apologize for the inconveniences you faced during your recent stay. Your satisfaction is paramount to us, and we regret failing to meet your expectations. We hope to have the opportunity to restore your faith in our resort. Best Regards, Reema Al-Bakri Marketing Communications Manager
by A verified traveler
Posted 27 Jul 2024
Good place
Comment from Hotel Management
30 Jul 2024 by Reema Al-Bakri Marketing Communications Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. Providing outstanding experiences is our top priority, and your review means a lot to us.We look forward to hosting you again in the future.Best Regards,
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by Reema, Hotel Management
Dear Valued Guest, Thank you for taking the time to review Hyatt Regency Aqaba Ayla Resort. Your feedback serves as a tremendous source of motivation for our team to continue delivering exceptional experiences to all our guests.We look forward to welcoming you back in the future! Best Regards, Reema Al-Bakri Marketing Communications Manager
