Ratings based on 933 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Dana Mayberry - General Manager, Hotel Management
Mark , thank you so much for the great rating! We are so glad you enjoyed staying with us!
by A verified traveler
Posted 14 Nov 2024
The staff is very friendly
Comment from Hotel Management
23 Nov 2024 by Dana Mayberry - General Manager, Hotel Management
David, thank you for the feedback and the great rating. Thank you also for choosing to stay with us while in the Appomattox area.
by A verified traveler
Posted 10 Nov 2024
Hit my top two requirements - clean and hot breakfast! Would stay again.
Comment from Hotel Management
11 Nov 2024 by Dana Mayberry - General Manager, Hotel Management
Laura, thank you so much for the great rating and the feedback! We are so glad to hear this and that you enjoyed staying with us!Thank you for choosing to stay with us while visiting the Appomattox area!
by A verified traveler
Posted 6 Nov 2024
It was a nice place to stay
Comment from Hotel Management
11 Nov 2024 by Dana Mayberry - General Manager, Hotel Management
LuAnn, thank you so much for taking the time to leave a review. We are so glad you enjoyed our hotel!Thanks for choosing us for your accommodations while visiting the area!
by A verified traveler
Posted 1 Nov 2024
The building is very well kept. Very clean. It was a quiet and wonderful stay.
Comment from Hotel Management
1 Nov 2024 by Dana Mayberry - General Manager, Hotel Management
Jaclyn, thank you so much for the great rating and taking the time to send in a review. We are so glad you enjoyed our hotel.Thank you for staying with us while visiting the area.
by A verified traveler
Posted 29 Oct 2024
Nice rooms; clean and attractive; EV car charging on site; helpful staff
Comment from Hotel Management
1 Nov 2024 by Dana Mayberry - General Manager, Hotel Management
Stanley, thank you for taking the time to leave us feedback and for the great rating. We appreciate you choosing to stay with us while visiting the Appomattox area!
by A verified traveler
Posted 29 Oct 2024
This was our second stay. We like staying there. The only problem we had was some of the guest in the rooms around us came in very late and talked in the hallway for a while then open and closed the doors many times.
Comment from Hotel Management
1 Nov 2024 by Dana Mayberry - General Manager, Hotel Management
Debra, thank you so much for the feedback and the great rating. We are so sorry for the guests disturbance while you were with us, wish we could control that but I am so glad you enjoy our hotel.Thank your for staying with us whenever you are in the area!
by A verified traveler
Posted 26 Oct 2024
Very nice clean hotel, they were having a class reunion there at that time, the people were friendly and we were not disturbed by any noise from the gathering. Great hotel
Comment from Hotel Management
28 Oct 2024 by Dana Mayberry - General Manager, Hotel Management
Bart, thank you so much for the nice review and rating. We appreciate the feedback. I am so glad that you were not disturbed by the event. We do our best to control where we place our guest in the hotel but sometimes it can be a little difficult when we are full.Thank you for staying with us while visiting the area!
by A verified traveler
Posted 23 Oct 2024
We were traveling, needed a place to sleep and shower. Unfortunately, we were at the end of hall and someone next to us kept getting up and slamming room door and exit the building door (I think to smoke). We didn't get much rest but decent place other than that. Thank you, Kathleen Bambery
Comment from Hotel Management
24 Oct 2024 by Dana Mayberry - General Manager, Hotel Management
Kathleen, thank you for taking the time to review your stay and rate us. We are very sorry for any inconvenience caused by the next door guests. Unfortunately I wish we could control that. We are glad other than that you enjoyed our hotel. Thank you for staying with us!
by A verified traveler
Posted 14 Oct 2024
Looked beautiful and was impressed going in and unlike lots of other properties latelt, there was a visit from housekeeping for a 2 night stay. They even checked upper floors to make sure noise from a wedding downstairs wasnt too loud.
However, fire alarm went off around 11pm 2nd night we were there and had to wake up family, only for it to be turned off after getting them out of bed. Zero explanation. Zero apologies. Also, many random $50 charges appeared on my card after checkout and upon calling back to get an explanation of them and why they were there, staff was rude and curt and simply exclaimes that it would be "taken care of."
However, for price, was a very nice stay and comfortable. Lovely eating area, dining light fare options and breakfast bar in the am.
Comment from Hotel Management
18 Oct 2024 by Dana Mayberry - General Manager, Hotel Management
Stephanie, thank you for taking the time to leave us feedback and the nice rating.We take pride from our numerous great reviews and we always listen to our guests and their suggestions or concerns.We are so very sorry you had to experience the fire alarm during your stay, it is very unfortunate when this happens but we are thankful it works and in the case that we actually had a fire it would be very important that our guests are alerted, unfortunately it can go off due to other reasons and is simply out of our control.We are so happy other than that you found our hotel comfortable and we appreciate you choosing to stay with us while visiting the area.
