Ratings based on 1,233 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Nov 2024
Awesome experience
by A verified traveler
Posted 30 Nov 2024
My opinion and the opinions of others around me during breakfast the first morning was that the buffet breakfast was absolutely terrible, eggs tasted like power, pancakes were very thin and tasteless, the danish was hard. It became a hard bill to pay, but it was our choice to eat there. I truly expecting better quality. All of us went to Dennys the next morning.
Comment from Hotel Management
30 Nov 2024 by Erin, Hotel Management
Thank you for your feedback on the breakfast buffet. I’m sorry to hear it didn’t meet your expectations and appreciate you sharing specific concerns about the food quality. This is not the standard we aim for, and I’ll share your comments with our culinary team to ensure improvements are made.I hope you’ll give us another chance in the future to provide the quality experience you deserve. Safe travels, and thank you again for your honesty!
by A verified traveler
Posted 30 Nov 2024
Breakfast not included. Breakfast buffet for one adult and a teen was $31. The buffet had less items than most free hotel breakfasts.
Comment from Hotel Management
30 Nov 2024 by Erin, Hotel Management
Thank you for sharing your feedback about the breakfast. I’m sorry to hear that it didn’t meet your expectations, especially given the cost. We aim to provide a high-quality dining experience, and I regret that our buffet fell short for you.Your comments about the variety and value are important, and I’ll be sure to share them with our team as we continually strive to improve. Thank you again for your honesty, and we hope to have the opportunity to provide a better experience in the future. Safe travels!
by A verified traveler
Posted 29 Nov 2024
No issues
Comment from Hotel Management
30 Nov 2024 by Erin, Hotel Management
Thank you for your feedback! We’re delighted to hear your stay with us was smooth and issue-free. It’s always our goal to provide a hassle-free and enjoyable experience for our guests.We hope to welcome you back to DoubleTree by Hilton Appleton soon for another great stay. Safe travels!
by A verified traveler
Posted 29 Nov 2024
Super nice location right off the highway. Plenty of parking and easy check in/out.
Comment from Hotel Management
30 Nov 2024 by Erin, Hotel Management
Thank you for your wonderful feedback! We’re so glad you enjoyed our convenient location, ample parking, and smooth check-in/out process. It’s great to know we could make your stay easy and comfortable.We look forward to welcoming you back to DoubleTree by Hilton Appleton the next time you’re in the area. Safe travels!
by A verified traveler
Posted 29 Nov 2024
Very nice rooms and facilities.
Comment from Hotel Management
30 Nov 2024 by Erin, Hotel Management
Thank you for your kind words! We’re so glad you enjoyed our rooms and facilities at DoubleTree by Hilton Appleton. Providing a comfortable and welcoming environment is what we strive for, and it’s wonderful to know we met your expectations.We hope to welcome you back soon for another great stay. Safe travels!
by A verified traveler
Posted 29 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Erin, Hotel Management
Thank you for the fantastic 5 out of 5 rating! We're thrilled to know you enjoyed your stay and that everything from the comfy bedrooms to the friendly service made your visit memorable. Your feedback truly means a lot to us, and we hope to have the pleasure of welcoming you back to DoubleTree by Hilton Appleton soon. Safe travels and best wishes!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Emily, Hotel Management
Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to know you had such a wonderful experience with us at the DoubleTree by Hilton Appleton. Your feedback means the world to us, and we're delighted to have met your expectations.If there's anything specific you enjoyed or if you have any suggestions for us, we'd love to hear about it. We look forward to welcoming you back for another exceptional stay soon—don't forget, there’s always a warm DoubleTree cookie waiting for you! Safe travels!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Erin, Hotel Management
Thank you so much for your 5 out of 5 rating! We're thrilled to know you had such a wonderful experience with us at DoubleTree by Hilton Appleton. Your positive feedback means the world to us, and we're so glad we could make your stay enjoyable.If there's anything specific you loved or any highlights you'd like to share, we’d love to hear about them! We look forward to welcoming you back for another fantastic visit soon.
by A verified traveler from Jamestown
Posted 26 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Emily, Hotel Management
Thank you so much for your glowing 5 out of 5 rating! We’re thrilled to hear you had a great experience at the DoubleTree by Hilton Appleton. Your satisfaction means the world to us, and we’re so glad we could make your stay enjoyable.If there was anything in particular that stood out or something we can do to make your next visit even better, we’d love to hear from you! We hope to welcome you back soon for another fantastic stay. Safe travels!
