Ratings based on 94 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Aug 2024 on Hotels
Hotel is centrally located and has parking right in front of the hotel for free for an hour or there is a parking lot a block away that costs about 4 CHF for a day using the EasyPark app which for some reason was about half the cost of paying at the machine.
Comment from Hotel Management
5 Aug 2024 by Stefan A. Heeb, Hotelier, Hotel Management
Dear Mr. Yucha,It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel.We wish you all the best and warm regards,Stefan A. Heeb, Hotelier
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Stefan A. Heeb, Hotelier, Hotel Management
Sehr geehrter Herr LopezFür Ihren Besuch im ROMANTIK HOTEL SÄNTIS möchten wir uns noch einmal ganz herzlich bei Ihnen bedanken. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir würden uns freuen, Sie wieder einmal bei uns begrüssen zu dürfen und wünschen Ihnen bis dahin eine gute Zeit.Freundliche GrüsseStefan A. Heeb, Hotelier
by A verified traveler
Posted 6 Jun 2023 on Hotels
by A verified traveler from Layton
Posted 26 May 2023
The Appenzell area is a gorgeous rural area with phenomenal scenery. The hotel and town are traditional Swiss architecture with a very welcoming atmosphere. The staff was friendly and the rooms comfortable. This was our favorite area in Switzerland 🇨🇭.
Comment from Hotel Management
31 May 2023 by Stefan A. Heeb, Hotelier, Hotel Management
Dear Mr. Dillon,It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel.We wish you all the best and warm regardsStefan A. Heeb, Hotelier
by A verified traveler
Posted 13 Apr 2022 on Hotels
by A verified traveler
Posted 17 May 2021 on Orbitz
Very friendly staff
by A verified traveler
Traditional Swiss hotel
Posted 16 Dec 2020 on HotelsCozy and special
by A verified traveler from Worthing
Posted 6 Dec 2019
A classic example of warm Swiss hospitality and good living situated at the heart of a chocolate-box-beautiful village.
Comment from Hotel Management
7 Dec 2019 by Stefan A. Heeb, Hotelier, Hotel Management
Dear guest,
It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel.
We wish you all the best and warm regards
Stefan A. Heeb, Hotelier
by A verified traveler from Tx
Posted 8 Sep 2019
This property is advertised as ‘Romantic’, but just needs a major upgrade. I travel a lot including this region and the hotel is in poor condition but well maintained. Either upgrade or put it as a 2 Star hotel
Comment from Hotel Management
13 Sep 2019 by Stefan A. Heeb, Hotelier, Hotel Management
Dear Tex45
Thank you for your review. We are very sorry that we didn’t meet your expectations. Be assured that this does not reflect our usual standard. We wish you all the best. For next time please tell us directly at the reception if something happens like this. Than we could have change you to another room.
Best regards,
Stefan A. Heeb, Hotelier
by A verified traveler
Posted 11 Jun 2019
great location, clean room, homey feeling! breakfast wonderful.
Comment from Hotel Management
29 Jun 2019 by Stefan A. Heeb, Manager, Hotel Management
Dear guest
It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel.
We wish you all the best and warm regards
Stefan A. Heeb, Manager
