Ratings based on 995 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
No nos quedamos, el elevador estaba descompuesto y el cuarto estaba sucio. Nos mencionó el recepcionista que era un hotel de paso. Pésima experiencia.
by A verified traveler
Posted 5 Nov 2024
Bad conditions
by A verified traveler
Posted 26 Sep 2024
Bien
by A verified traveler
Posted 29 Aug 2024
by A verified traveler
Posted 18 Jun 2024
Very old facility, not clean, the air conditioning was old and not functioning well. The room smelled bad. The front desk service not good, rude.
by A verified traveler
Posted 17 Jun 2024 on Hotels
by A verified traveler
Posted 27 May 2024
Carpet needs cleaning….
by A verified traveler
Inappropriate hotel for business trip
Posted 21 May 2024 on HotelsFirst time using Hotels.com to stay at a hotel, but it was terrible experience. From check-in, required QR check-in even if I was not fluent Spanish, but QR page was in Spanish(It was ok, but even survey required). I complained to the staff about check-in, and he did instead of me.
I stayed for business purpose the room floor was dusty and the chair has broken armrest.
Even if I booked this hotel knowing that they rent irons, but the staff in the lobby told me they didn't have any irons. When I explained I had checked the website, he finally brought out an iron. Asked iron board as well, but he said they had iron, but not iron board. I annoyed and showed him hotel's website and finally gave me an ironing board.
Internet wifi exist, but unable to keep working even open outlook e-mail due to poor connection and speed. Please do not visit this hotel if you need to work in the room.
by A verified traveler
Posted 21 May 2024
Muy sucia la recámara las camas incómodas. Paredes sucias en el cuarto. No lo recomiendo.
by A verified traveler
Posted 13 Apr 2024
El hotel está muy descuidado, los pisos de áreas comunes sucios, la alfombra de la habitación está hecha un asco, los muebles dañados y rotos. La verdad pensé que por ser un hotel de la cadena Misión estaría almenos limpio y por el precio que pagas, no vale la pena. Ni siquiera te dan cubiertos y vajilla en el desayuno. Son deshechables de unicel, aunque sea utilicen de cartón.
