Ratings based on 249 Verified Reviews

4.1 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
1 out of 5
by A verified traveler

Posted 4 Nov 2024
Served me rancid meat on a burger and when I said I wasn’t paying for it told me I had to and try to get a reimbursement at checkout which didn’t happen Lazy lazy staff. Sat around on their phones all day and never serve you They are lovely people but truly lazy Pool was green and slimy Do not go here it is discusting and over priced
4 out of 5
by A verified traveler

Posted 14 Oct 2024
Obviously new rooms but amenities were still being developed. Great staff make up for this. Found both service charges and rooms quite pricey after being in Kuala Lumpar 5 Star hotels and were a lot cheaper than Sheraton Aggies. Found booking by internet Expedia cheaper than if you book by telephone or locally. At least a third cheaper, I asked they couldn’t explain why?
4 out of 5
by A verified traveler

Posted 14 Oct 2024
Good stay in obviously relatively new rooms and loved the open lobby. Prices were quite high all round though.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2024
3 out of 5
by A verified traveler

Posted 8 Oct 2024
Staff were amazing but they are battling with the facility.
3 out of 5
by A verified traveler

Posted 7 Oct 2024
Amazing customer service - a few things not operating yet. But once it all does I’m sure it will be great. Tv didn’t work
5 out of 5
by A verified traveler from Auckland

This traveler left a rating score only Posted 30 Sep 2024