Ratings based on 120 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Posted 20 Jun 2024
it was nice and clean. the staff were friendly and helpful. wouldn't mind staying there again.
by A verified traveler
Posted 12 Jun 2024
The beds were not comfortable for anyone to have a good night sleep
by A verified traveler
Posted 10 Apr 2024
Didn't like how they set up for breakfast..
The toilet was dirty when we just arrived at the room.
The staff was great.
Comment from Hotel Management
11 Apr 2024 by Management, Hotel Management
Thank you for your feedback and much appreciated. We will address this issue to with our housekeeping team.
by A verified traveler
Posted 25 Jan 2024
Staff were very helpful
by A verified traveler
Posted 12 Nov 2023
There is a long driveway from the road that leads to the hotel property however there are no road side signs telling you where to turn in so even with GPS it's easy to miss.
by A verified traveler
Posted 23 Jun 2023
by A verified traveler
Posted 19 Jun 2023
Loved our stay at the Orator. The staff were so kind. Our dinner was delivered to our room. The breakfasts were great too. The staff were so helpful, as we had left some belongings in our taxi, and they put extra effort into assisting us.
As for the property itself, its beautiful. However, it does need some TLC. Apart from that, it was a lovely stay!
by A verified traveler
Posted 20 Apr 2023
Our Stay was good breakfast was good .But the Reception Service was terrible.Our first week we ask them if we can extend our stay but No one get bck to us till the day we chk out.So terrible Manger Her Name is Tusi.Really terrible service by her .
Comment from Hotel Management
2 May 2023 by Manager, Hotel Management
Thank you for your feedback and much appreciated. We will address this issue to with our Front Desk staff.
by A verified traveler
Posted 19 Apr 2023
The entrance and reception area of the hotel was impressive but as you walked into the property, the walkways were in need of repair, the rooms were tired and the most disappointing of all was that the swimming pools were out of order and had been for some time (water was green, unlike the pictures on Expedia). The surrounding gardens were nice though and the staff were really nice and tried their best to make us welcome. The food was better than expected, with buffet breakfast included.
Comment from Hotel Management
2 May 2023 by Manager, Hotel Management
Thank you for your feedback. We are trying to remove all our photos of our pool pre-covid and we have also since taken away the pool availability and also made not available on the portal with Expedia for a while now. We will be doing our pool renovations this month of May to July. Our hotel is targeting Sept 2023 to have the pool up and running. Hence why we have discounted our villas due to the pool not available.Much appreciated the feedback for the future improvement.
