Ratings based on 656 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Front Sugiyama, Hotel Management
Thank you very much for staying at APA Hotel Aomori Eki Higashi. We hope you had a comfortable stay. If you have any concerns, please feel free to post them. All our staff will continue to strive to provide services that satisfy our customers. We look forward to welcoming you back to our hotel.
by A verified traveler
Posted 22 Oct 2024
great service.
Comment from Hotel Management
23 Oct 2024 by Front desk: Fujita, Hotel Management
Thank you very much for staying at APA Hotel Aomori Eki Higashi. We hope you had a comfortable stay. All of our staff are very happy to receive your compliments regarding our service. If you have any other concerns, we would appreciate it if you could post them. We will take your opinions into consideration and strive to make our hotel even better. If you have the opportunity, please use our hotel again. We look forward to seeing you.
by A verified traveler
Posted 19 Oct 2024
Only small inconvenience is the steps in the front entrance of the building for carrying a heavy luggage.
Comment from Hotel Management
19 Oct 2024 by Front Kato, Hotel Management
Thank you for staying at APA Hotel Aomori Ekimae.There is a slope next to the main entrance, but you will need to climb a large step. We apologize for any inconvenience this may cause.If you would like, our staff will be happy to assist you. Please feel free to ask.
by A verified traveler
Posted 13 Oct 2024
The hotel is very dated.
Comment from Hotel Management
14 Oct 2024 by フロント 中村, Hotel Management
Thank you for staying at APA Hotel Aomori Eki Higashi. We apologize for any inconvenience caused regarding the facilities. Although it is difficult to make immediate improvements, we will use your valuable feedback as a reference for future hotel operations. Thank you for taking the time to post a review despite your busy schedule.
by A verified traveler
Posted 9 Oct 2024
Nil
Comment from Hotel Management
10 Oct 2024 by Front Desk: Akaishi, Hotel Management
Thank you very much for staying at APA Hotel Aomori Eki Higashi. We are glad to hear that you were generally satisfied.We will continue to strive to improve our service and quality so that our customers can be even more satisfied with their stay.We look forward to welcoming you again.
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Front Desk Kanno, Hotel Management
Thank you very much for staying at APA Hotel Aomori Eki-Higashi.Thank you again for your high evaluation.We hope you had a pleasant stay with us during your stay.We will continue to improve our quality and services to ensure that our guests have a comfortable stay.Thank you very much for taking time out of your busy schedule to post your comments.We look forward to welcoming you back to our hotel again.
by A verified traveler
Posted 10 Aug 2024
It was satisfactory and good impression
Comment from Hotel Management
10 Aug 2024 by Front desk Kanno, Hotel Management
Thank you very much for staying at APA Hotel Aomori Station East. We hope you had a good time relaxing during your stay.We will continue to strive in our hotel management to ensure that our guests are satisfied with their stay.Thank you very much for your valuable feedback.Many thanks for your kind attention and we look forward to welcoming you back to our hotel.
by A verified traveler
Posted 18 Jul 2024 on CheapTickets
Breakfast is costly. Food should be upgraded.
Comment from Hotel Management
19 Jul 2024 by Front ： Kasai, Hotel Management
Thank you for staying at APA Hotel Aomori Eki Higashi. You gave us a score of 3. Was your stay a comfortable one? If you have any questions or concerns, please feel free to contact us. Thank you for taking the time to post a review.
by A verified traveler
Posted 25 Jun 2024
Old hotel
Comment from Hotel Management
25 Jun 2024 by Koshita, Hotel Management
Thank you very much for choosing to stay at APA Hotel Aomori Ekimae from among the many hotels available.We apologize for any inconvenience caused during your stay.This hotel was originally a different hotel that has been rebranded and sold, and some of the facilities from the previous hotel are still in use.We will continue to use your feedback as a reference and strive to improve our hotel operations.Thank you very much for taking the time to send us your valuable feedback despite your busy schedule.
by A verified traveler
Posted 17 Jun 2024
Great place to stay
Comment from Hotel Management
18 Jun 2024 by Front desk Sugiyama, Hotel Management
Thank you for staying at APA Hotel Aomori EkiHigashi. We are pleased that you had a comfortable stay. Our hotel is very conveniently located, just a 5-minute walk from Aomori Station. Thank you for taking the time to post your review. All our staff look forward to welcoming you back to our hotel.
