Ratings based on 256 Verified Reviews

3.8 out of 5
76% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 17 Sep 2023
Staff interaction was minimal. Check in/out was easy. Space/amenities were adequate. Location was excellent for my dining and excursion needs. Unfortunately, it appears my room had bedbugs, which is going to make the next few days uncomfortable, assuming I didn't carry away hitchhikers.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Dec 2021 on Travelocity
2 out of 5
by A verified traveler

Posted 29 Jun 2021
amenities were dirty shampoo smelled bad disappointed never use again.
3 out of 5
by A verified traveler

Parking not included

Posted 1 Nov 2020 on Hotels
Parking available advertised, but parking not included with hotel. Additionally, no drive up parking for unloading car available. Thin walls and windows. But very clean! And very friendly staff!!
5 out of 5
by A verified traveler from Japan

Posted 12 Jul 2020
Location was perfect 👌 Walked all over 🙂 Location was perfect 👌 Walked all over 🙂 Location was perfect 👌 Walked all over 🙂
5 out of 5
by Tammy

Great location!!

Posted 20 Nov 2017 on Hotels
Fantastic location in the heart of Sendai! Lots of food choices nearby and the hotel staff were quite helpful. Sendai station is a 3/4 mile walk from the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 3 Apr 2017
It was easy to get around, very interesting area, nice location! It was a small room for three of us but this is in Japan city, so nothing to complain!
5 out of 5
by A verified traveler

Posted 21 Nov 2024
便利
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
4 out of 5
by A verified traveler

Posted 29 Oct 2024
The price was low, and there were local specialty products for breakfast, and it was substantial