Ratings based on 203 Verified Reviews

3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 10 Sep 2024
Location was very convenient! The bed was comfy too!
5 out of 5
by A verified traveler from Yonkers

Posted 10 Jun 2024
I loved everything about this property and it's location. It was extremely affordable and competitive with prices. The fact that it is located about a 7 to 10 minute walk from the Sendai station, depending on your physical fitness level was amazing! It's also located on the main strip which is covered, so no worries dealing with rain or harsh sunlight while walking to the hotel, except for when crossing the street. Overall, I would absolutely pick this spot to just rest my head and go back out to enjoy the local area.
1 out of 5
by A verified traveler

Posted 19 May 2023
Terrible. We booked 4 rooms for 8 people but the manager said they only had 2 rooms for us. How could we stay in 2 rooms with 8 pp?? We went up to see the rooms and found that they were unacceptable. We 've booked non smoking rooms but the rooms they gave us were full of unpleasant odour of cigarette smoke. The rooms were damp and smelly too. We couldn't breath in those rooms so we rejected to check in. The manager told us that if we didn't check in we would be charged in full for 2 rooms and he was running back and forth ( We really didn't know what he was doing bcos he barely speak English ). We have spent almost 2 hours talking to him and at the end he agreed to give us 2 rooms at different hotel which was 500 metres away!! We are one family . How could he seperate us??? We had enough of this hotel and will not return.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2021
5 out of 5
by A verified traveler

a good place near Sendai station

Posted 21 Feb 2019 on Hotels
the location is perfect. Just 10 min walk from JR Sendai station. The room is old, but clean and quiet. Space is okay.
3 out of 5
by A verified traveler

Small room

Posted 14 Feb 2019 on Hotels
Location is good Central in the shopping street. Single room with single bed only. Very small room. No complimentary breakfast. I still prefer Toyoko Chain a better choice.
4 out of 5
by A verified traveler

Typical Japanese hotel in an excellent location

Posted 2 Jan 2019 on Hotels
My review comments are completely subjective as an American so all of my issues with the hotel are likely non-issues for the Japanese. Booked 3 nights stay with my boyfriend based on the location for spending New Year's weekend in Sendai. The location really is fantastic for shopping/eating/drinking/near Sendai Station and we were really happy with it from that aspect. It is a typical very small room (with a very hard bed) and with two people and our bags we were definitely tripping over each other and our stuff. Also, if you’re very tall be prepared to have to crouch down in the shower to be able to wash your hair. The Lobby is on the 2nd floor requiring you to walk up one flight of stairs so if you have lots of bags or issues with stairs then this may be a challenge. There was only one outlet in the room and not near the bed so one of our phone was always virtually dead which is disappointing. My biggest issue with the hotel was that they still use traditional keys instead of key cards so we were only issued one key that we had to leave at the reception desk every time we left the hotel. It’s inconvenient to not have a key for each person staying in the room or to have to wait in line to retrieve your room key (once for almost 10 minutes). Lastly, be very careful where you park in this area if you don’t understand the signs, the lot closest to the hotel does not have a maximum daily rate so your parking charges will add up very fast!t.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2018
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2018 on Hotels
4 out of 5
by A verified traveler

Old hotel 7/10 for location.

Posted 7 Sep 2018 on Hotels
If you won’t be staying in your room other than to sleep during your stay then this is a good place to choose. The hotel itself is old and meant for business trip purposes. Would recommend Premimum Green Hill over this one.