Ratings based on 952 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Excellent location. Very quick an easy to walk to the beach. Staff are fantastic. Rooms are very nice! Breakfast Buffet was great. Used the pool bar, in room dining and the restaurant. All were very good.
Comment from Hotel Management
27 Nov 2024 by Best regards, Management Team., Hotel Management
Dear Michelle ,Thank you for your fantastic review! We're so glad to hear that you enjoyed our excellent location, and that the beach, rooms, and breakfast buffet met your expectations. It's wonderful to know that you had a great experience at our pool bar, in-room dining, and restaurant as well. Our team will be delighted to hear your kind words. We look forward to welcoming you back for another memorable stay!
by A verified traveler
Posted 18 Nov 2024
Beautiful resort.
Comment from Hotel Management
27 Nov 2024 by Best regards, Management Team., Hotel Management
Dear Michelle,Thank you for your lovely feedback! We're so happy to hear you enjoyed your stay at our resort. We hope to welcome you back soon!
by A verified traveler
Posted 18 Nov 2024
We had a problem at first with our room and the location of the room, but the front desk staff moved us and we were so happy with the next room. Different food options on property. Nice, cool pool and swim-up bar, and restaurants and stores all walkable. Tuk tuks are right outside of entrance on main street.
Comment from Hotel Management
27 Nov 2024 by Best regards, Management Team., Hotel Management
Dear Mackenzie,Thank you for sharing your experience with us. We're glad to hear that our team was able to assist you with the room change and that you were ultimately happy with your accommodation. It's great to know you enjoyed the pool, swim-up bar, and the convenience of our location. We hope to welcome you back for another wonderful stay soon!
by A verified traveler
Posted 17 Nov 2024
Great facilities, good location
Comment from Hotel Management
27 Nov 2024 by Best regards, Management Team., Hotel Management
Dear Ben,Thank you for your kind review! We're glad you enjoyed our facilities and found the location convenient. We hope to welcome you back soon!
by A verified traveler
Posted 17 Nov 2024
Perfect
Comment from Hotel Management
27 Nov 2024 by Best regards, Management Team., Hotel Management
Dear Jenny,Thank you so much for your positive feedback! We're delighted to hear you had a perfect experience with us. We look forward to welcoming you back in the future!
by A verified traveler
Posted 17 Nov 2024
Everyone was very nice and so helpful. I’m only talking a star away on facilities because there were some things they said were available that weren’t in the dining room. But this is a convenience thing since there are many other restaurants and places to eat nearby. My room was beautiful and the pool was sparkling. I loved the spa experience too!
Comment from Hotel Management
27 Nov 2024 by Best regards, Management Team., Hotel Management
Dear Rebecca,Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that you enjoyed the beautiful room, sparkling pool, and the spa experience. We truly appreciate your feedback regarding the dining options, and we will make sure to address this to better meet our guests' expectations in the future. We're also glad to know you found the nearby restaurants convenient. We look forward to welcoming you back for another great stay!
by A verified traveler
Posted 1 Nov 2024
Nice location
Comment from Hotel Management
7 Nov 2024 by Best regards, Management Team., Hotel Management
Dear scott,Thank you for your feedback! We’re glad to hear that you enjoyed our location. We hope to welcome you back soon for another great stay!
by A verified traveler
Posted 31 Oct 2024
The hotel's location is awesome for food, shopping and leisure. Just a short stroll to the beach. The gym is on the smaller scale, but the essentials are there. Cooking classes and activities are held within the resort if you don't feel like doing a tour. Would happily stay here again for our next visit to Krabi!
Comment from Hotel Management
1 Nov 2024 by Best regards, Management Team., Hotel Management
Dear Leo Lobo Thank you for sharing such a thoughtful review! We're thrilled that you enjoyed our convenient location for food, shopping, and relaxation, as well as our proximity to the beach. It’s great to hear that our on-site activities, like cooking classes, added to your experience. We appreciate your feedback on the gym and are glad it met your needs. We look forward to welcoming you back on your next visit to Krabi!
by A verified traveler
Posted 29 Oct 2024
One of the best hotels I’ve ever stayed in! I didn’t want to leave!
Comment from Hotel Management
31 Oct 2024 by Best regards, Management Team., Hotel Management
Dear Patch,Thank you for such a wonderful compliment! We’re thrilled to hear that you enjoyed your stay so much that you didn’t want to leave – there’s no better feedback we could hope for. We can’t wait to welcome you back whenever you’re ready for another memorable visit!
by A verified traveler
Posted 18 Oct 2024
Fantastic experience at Panan. The resort is really nice and offers a great breakfast buffet.
However, the true highlight, as a solo traveling female, was the fact that they acknowledged my birthday and did a cute spread on the bed and then brought me a slice of cake. Talk about going above and beyond!
The housekeeping was also wonderful and very attentive.
Comment from Hotel Management
21 Oct 2024 by Best regards, Management Team., Hotel Management
Dear Jessica,Thank you for your fantastic review! We’re so glad to hear that you had a wonderful experience at Panan Krabi Resort and enjoyed our great breakfast buffet. It’s heartwarming to know that our team went above and beyond to celebrate your birthday with a special surprise. We’ll be sure to share your kind words with our housekeeping staff as well. Thank you for choosing us, and we hope to welcome you back for more memorable moments in the future!
