Ratings based on 992 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
It was an enjoyable pleasant stay. Ideal legal in Ao Nang and a comfortable hotel. I would say the only downside was the gym is a little tired (but who goes to Krabi for a gym) and at breakfast, the fruit was surrounded by flies. Hey ho
by A verified traveler
Posted 14 Nov 2024
Muy linda lugar
by A verified traveler
Posted 19 Oct 2024
The hotel surrounding is very peaceful and tranquil. The room clean and spacious (stayed in the honeymoon chalet). The staff were very friendly and helpful. Breakfast was good (halal👍👍)but not enough tables as after 9.00am some guests had no where to seat. Location wise very convenient...nicer end of Ao Nang beach...no rowdy bars...lots of restaurants and shops..beach is just close by.
by A verified traveler
Posted 13 Oct 2024
by A verified traveler
Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by Pakasai Team, Hotel Management
Dear Raphael,Thank you for your review and for taking the time to rate your experience. We appreciate your feedback and are grateful for your input.Best regards,
by A verified traveler
Posted 3 Apr 2024 on Hotels
Everything very good
Comment from Hotel Management
7 May 2024 by Pongsak, Hotel Management
Dear Tyler,Thank you for your time to give a kind review on your stay with us. We are glad that you loved our location in the nature and quality service as well as our eco-friendly concept. Looking forward to your return.
by A verified traveler from Castlebar
Posted 15 Mar 2024
A very peaceful hotel to stay in Krabi, and especially if you love nature (leaf monkeys are regularly seen in the trees on the resort) and the hotel takes particular care to be environmentally friendly, using reusable containers , lots of recycling and the like.
The honeymoon suits are nice, could use a bit more natural light in the room and are set high up the hill so be prepared for a bit of a hike to your room.
Comfortable, clean, and staff are very friendly and professional. Overall great and recommended.
Comment from Hotel Management
18 Mar 2024 by Pakasai Resort Team, Hotel Management
Dear David,Thank you for your wonderful review! We are thrilled to hear that you had a peaceful and enjoyable stay with us at our environmentally friendly hotel in Krabi. It's fantastic to know that you appreciated our efforts to be eco-conscious and that you had the opportunity to witness the leaf monkeys in the trees on our resort.Our team is dedicated to providing comfortable and clean accommodations, and we are delighted that our staff's friendliness and professionalism added to your overall experience.Thank you for recommending us, and we look forward to welcoming you back for another memorable stay amidst nature.Best regards,Pakasai Resort Team
by A verified traveler
Posted 9 Feb 2024 on Hotels
Our stay was excellent we had a very nice room and the breakfast was very good
Comment from Hotel Management
21 Feb 2024 by Pakasai Resort Team, Hotel Management
Dear Andrew,thank you very much for your time to review your recent stay with us. We love to hear that you had a great time at our resort, especially the room and breakfast were excellent. We wish to welcome you to our resort again in the future.Best regards,
by A verified traveler
Posted 3 Feb 2024 on Hotels
Comment from Hotel Management
21 Feb 2024 by Pakasai Resort Team, Hotel Management
thank you for your good rating.
by A verified traveler
Posted 7 Jan 2024
Got bitten by bed bugs , people at the reception extremely not helpful and rude
Comment from Hotel Management
21 Feb 2024 by Pakasai Resort Team, Hotel Management
Dear Nikolai,We are sorry to hear that and please accept our sincerely apology for the inconvenience caused that has been bothered you during the stay with us. Your valued comment has brought to our attention to investigate further in order to improve our services and prevent this matter to happen again in the future. As our resort is focusing on sustainability and green projects, it might be that there were some mosquitoes (definitely not bed bug) duing your holiday with us as well as we have offered the related trainings to the receptionists accordingly. We hope that next time you are coming back to Ao Nang, you would give us another chance to be your host again and we are really looking forward to welcoming you to our resort again.Best regards,
