Ratings based on 4 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Feb 2022 on Hotels
Comment from Hotel Management
15 Aug 2024 by Lucky Novian , Hotel Management
Dear Nur,Thank you for stay with us and thank you for your review ! Your review is very meaningful for our better service.We hope to see you again in the near future. Warm regards,Lucky Novian – Front Office Manager
by A verified traveler
Posted 11 Mar 2023 on Hotels
Banyak dijumpai semut didalam kamar dan untuk peralatan mandi perlu perhatian lebih
Comment from Hotel Management
15 Aug 2024 by Lucky Novian , Hotel Management
Rudy Markus yang Terhormat, Terima kasih telah berbagi dengan kami pengalaman Anda di Mambruk Hotel & Convention. Kami senang membaca komentar positif tentang betapa Anda menyukai waktu Anda selama menginap di Mambruk. Namun, kami sangat menyesal mengetahui tentang area di mana kami tidak dapat memenuhi harapan Anda. Semut dan peralatan mandi sudah menjadi perhatian kami. Masukan Anda menjadi perhatian kami untuk peningkatkan kualitas layanan kami.Sekali lagi, terima kasih atas tanggapan Anda dan kami senang jika Anda bersama kami lagi dalam waktu dekatSalam hangat Lucky Novian - Front Office Manager
by A verified traveler
Posted 19 Jan 2023 on Hotels
Comment from Hotel Management
15 Aug 2024 by Lucky Novian , Hotel Management
Dear Jinwook,Thank you for stay with us and thank you for your review ! Your review is very meaningful for our better service.We hope to see you again in the near future. Warm regards,Lucky Novian – Front Office Manager
by A verified traveler
Posted 14 May 2021 on Hotels
Comment from Hotel Management
15 Aug 2024 by Lucky Novian , Hotel Management
Dear Jai Qyoun,Thank you for stay with us and thank you for your review ! Your review is very meaningful for our better service.We hope to see you again in the near future. Warm regards,Lucky Novian – Front Office Manager
