Ratings based on 23 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2019 on Hotels
Very nice chill out garden overlooking rice paddy. Extremely nice and helpful management. Very good breakfast and rice & curry buffet dinner. Easy bike ride (they rent bikes) to Museum to purchase ticket for cultural sites
by A verified traveler
The misleading name is just the beginning
Posted 24 Aug 2017 on Wotif
Cons: everything needs to be approved
Despite the name "Resort", it is not even close to one. This place is better for backpackers who are looking for one day stays. We had booked a family room, this was the worst experience ever. There was so many problems from the room it self to the manager who evaded responsibility. I feel really sorry for the people who work there, they are good and genuine people who are were left to take the responsibilities. Now the problems, the tv was broken and after asking numerous time to fix it nothing was done about it. the room was not equipped with a anything more than a barely working fridge. There was a smell coming from the bathroom drains, and there were holes in the ceiling. Finally, what actually forced us to leave this place was the cockroaches and bugs that came into the room. The owner's response was very sketchy and when we demanded a refund he did not even return the full amount. If you are considering to stay here...don't.
Recommended
for Everyoneby A verified traveler from NL
Comfortable hotel
Posted 25 Jul 2016Hotel blends in nature. Clean, spacious room and slow but decent breakfast. Possibility to rent bikes and explore the sacred city.
by Dominic
Posted 29 Mar 2016 on Hotels
by Aristides from Florida
One night stayed!
Posted 24 Dec 2015 on HotelsIt was a one night stayed and that was good. The owners were very helpful and nice.
by bertrand from France & Japan
Very nice location, quiet and highly recommended
Posted 5 Oct 2015 on HotelsWe've stayed 3 weeks in Sri Lanka and City Resort was one of our best hotel.
Nearby city center, but in a remote quiet street.
We stayed there 4 nights.
The manager is very helpful and always try to get you discount for tuk tuk.
We took a guide named Sunil who showed us the whole temple complex area.
Perfect English, good knowledge and very enthusiastic about history.
If you plan to see the temples, give yourself a favor, ask the manager to contact Sunil.
Otherwise, you'll just see bricks and bricks and miss the whole history and beauty of the Buddha tooth :-)
by A verified traveler
Clean and spacious room
Posted 30 Aug 2015 on HotelsRoom is clean and spacious.
The owner is very kind and always provides travel tips.
by Maciej from Oslo
Be warned! Dont pay in advance
Posted 6 Aug 2015 on HotelsArrived at the hotel in the morning before check inn time. Hotel was booked and paid beforehand. Met by the owner and left for a trip of the town with a plan of checking in later.
When we got back we got a very poor room with noisy aircon not at all as advertised on the pictures online. This was admitted by the owner who said that the room was not the standard that was on the photos and descriptions. The owner was saying that he had not received any booking confirmation,
this ended up not being true after he checked his email again and finding our booking.
At this point we were told that we should have come earlier and he would have had a nice room for us then.
As a compensation he said that he could relocated us to a friends hotel which was supposed to be brand new, but was in fact old, dirty and right by the main road.
Be warned! Hotel has nice rooms aswell, but dont pay anything in advance! Very unprofessional hotel. Our worst experience of a 3 week trip to Sri Lanka and I hope no one else has to experience this.
by A verified traveler
Posted 7 Jan 2019
by A verified traveler from 日本
Posted 24 Dec 2018
エクスペディアで3ヶ月前に予約したはずが、到着してみると、ホテル側は予約を確認しておらず、さらに空き部屋もないとのこと！ホテルスタッフの感じは悪くはなかったですが、完全にホテル側のミスで急に宿無しになってしまいました。ホテルのボスと直接電話で話して別のホテルを用意してもらいましたが、中心地からかなり離れ、近くにレストランもなく、更に水シャワー！今回は英語の堪能な友人との旅で、私もその友人も潔癖でもないので、事無きを得ましたが、二度とこんなことがなければ良いなと思います。
