Ratings based on 20 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2019
Easy to access.city limits.nice and friendly staff.
by A verified traveler
Posted 3 Dec 2018 on Hotels
Fantastic hotel, friendly staff, great food, lovely service, perfect location for touring the town. Rent a bicycle from the property and see the city!
Comment from Hotel Management
5 Dec 2018 by HERATH, Hotel Management
DEAR STEPHANIE
THANKS FOR YOUR VALUABLE COMMENT.
BEST REGARDS.
by A verified traveler
Good hotel
Posted 15 Aug 2018 on HotelsLovely hotel. Friendly staff. Good service. Nice clean room. Restaurant good. Nice pool area. Only downside is that there is not WiFi in the rooms, only in the communal area. Would recommend.
Comment from Hotel Management
16 Aug 2018 by FRONT OFFICE MANAGER, Hotel Management
DEAR SIR THANK YOU VERY MUCH FOR YOUR COMMENTS WI FI ISSUE WILL BE SOLVED VERY SOON HOPE TO SEE YOU AGAIN
by A verified traveler
Posted 13 Aug 2018
Comment from Hotel Management
16 Aug 2018 by FRONT OFFICE MANAGER, Hotel Management
DEAR SIR THANK YOU VERY MUCH FOR YOUR COMMENTS WHICH WILL HELP US TO IMPROVE US MORE AND MORE
Recommended
for Everyoneby A verified traveler from Singapore
Nice hotel with good restaurant
Posted 18 Jun 2018Overall I quite liked this hotel! The interior is nice and the rooms spacious. The staff at the front desk were a little odd, but perhaps there was a language issue. The pool was nice, and the restaurant was good.
One thing to note, while the room itself (and the pool) were very nice, the top level of the hotel was unfinished when we stayed... as in, the stairway led up to an uncovered roof with wires and planks, and at the top of the stairs was just a hole where a door should have been (as in, you could walk right off of the building!).
The unfinished story should not affect most people's stay; just something to be aware of when traveling with kids..
Comment from Hotel Management
16 Aug 2018 by FRONT OFFICE MANAGER, Hotel Management
DEAR SIR THANKS FOR YOUR COMMENTS WHOLE BUILDING WILL BE COMPLETED VERY SOON AND OTHER SHORTCOMINGS AS WELL YOUR COMMENTS ARE HIGHLY APPRECIATED.
by A verified traveler
Ceylan Lodge
Posted 19 Feb 2018 on HotelsWe were given a standard rather than deluxe room which they must have known. When we found out the cost was reduced to a satisfactory level.
Comment from Hotel Management
14 Mar 2018 by MANJULA, Hotel Management
THANK YOU VERY MUCH FOR YOUR COMMENTS
by Mark
Friendly staff
Posted 5 Jan 2018 on HotelsWhen checking in they tried to give us double rooms only, rather than the triples that had been booked. We are a family of 5 so needed two rooms, especially as we have 3 children with us. We've had this issue at all the hotels in Sri Lanka that we have stayed in. Staff were friendly and attentive. Food was nice.
Comment from Hotel Management
7 Jan 2018 by ERANDA, Hotel Management
THANK YOU VERY MUCH FOR YOUR FEEDBACK
by Wouter
Missed booking leading to poor room.
Posted 7 Jan 2017 on HotelsAlthough we booked 2 rooms only 1 was available. As a result we got 1 'other' room which likely is normally not rented out. No chairs/table, no tea-making, poor bathroom condition, Balcony with a view on a tree (coming in the balcony) and a trash area. Although they told they would add chairs and table, they never did.
Comment from Hotel Management
17 Aug 2018 by saman, Hotel Management
Dear sir,Madam thanks for your good comments.that will encourage to improve our service & ect Thanks & Best Regards
by A verified traveler
Great stay
Posted 21 Aug 2016 on HotelsThe service was exceptional, and the room was excellent. The bathroom was very clean, as were the linens. Our room had 2 balconies, which was a nice surprise.
The restaurant had great food and at reasonable prices. Would definitely recommend it. Even if you don't stay there, I would suggest trying the restaurant.
It appears that they are still constructing the top floor though this did not cause any disturbance for us. I don't think any work was done on it during our stay.
Comment from Hotel Management
17 Aug 2018 by saman, Hotel Management
Dear sir,Madam thanks for your good comments.that will encourage to improve our service & ect Thanks & Best Regards
by A verified traveler
Posted 8 Mar 2020 on Hotels
