Ratings based on 271 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Staff was very helpful. Room was nice.
by A verified traveler
Posted 11 Aug 2024
Very pleasant place to stay in a nice town.
by A verified traveler
Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by Shana De Cock, Operations Manager, Hotel Management
Beste Oscar, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Graag tot een volgende keer!Met vriendelijke groeten,Shana De Cock, Operations Manager
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Posted 9 Apr 2024
Convenient location, wonderful staff.
Comment from Hotel Management
10 Apr 2024 by Debbie de Clerck, General Manager, Hotel Management
Dear Kim, Thank you very much for this kind review.We are delighted to hear that you found our location convenient and our staff wonderful, as we pride ourselves on offering a prime city center location and exceptional service to all our guests.While we are pleased that you appreciated the cleanliness of our rooms, we understand that there are always opportunities for enhancement. Although our hotel condition and room amenities were rated slightly lower, we strive for continuous improvement and are committed to ensuring that our facilities meet the expectations of our valued guests.Rest assured, the positive aspects of your stay, including the dedication of our staff and the overall cleanliness, are a reflection of the high standards we set at ibis Sint Niklaas Centrum.We look forward to welcoming you back on a future occasion.Best regards,Debbie de Clerck, General Manager
by A verified traveler
Posted 15 Feb 2024
The experience was great! The hotel is perfectly located and offers amazing food and services. The staff was very kind and helpful, the lady at the front desk named Madeleine was especially attentive and gave great customer service.
Comment from Hotel Management
16 Feb 2024 by Debbie DE CLERCK, General Manager, Hotel Management
Dear Armando,Thank you for this kind review.We are delighted to hear that our central location added to the convenience of your stay and that our dining options met your expectations. Your kind words about Madeleine and our team's service are greatly appreciated; we strive to provide a welcoming and attentive atmosphere for all our guests.We look forward to seeing you again. Best wishes,Debbie DE CLERCK, General Manager
by A verified traveler
Posted 13 Feb 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Debbie DE CLERCK, General Manager, Hotel Management
Dear Clinton,Thank you for sharing your kind review.Thanks for the good review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.We would love to welcome you back on many more occasions. Best wishes,Debbie DE CLERCK, General Manager
by A verified traveler
Posted 6 Feb 2024 on Hotels
by A verified traveler
Excellent for the price/brand
Posted 21 Jun 2023 on HotelsFor the price and the brand excellent. Good room, reasonable bed, good shower, air conditioning in the room, reasonable breakfast. For the price very good. The room had a few extras, like the cushioned bench; not quite a sofa but better than you would expect for the price/brand. Overall can’t fault for the price.
Comment from Hotel Management
22 Jun 2023 by Debbie DE CLERCK, General Manager, Hotel Management
Dear Colin,Thank you for this kind review.We are delighted to hear that your room had everything you needed for a comfortable stay. This encourages our team to continue upholding our high standards.We look forward to welcoming you back. Best wishes,Debbie DE CLERCK, General Manager
by A verified traveler
Posted 19 Jun 2023 on Hotels
The hotel is a little dated and breakfast predictably average
Comment from Hotel Management
20 Jun 2023 by Debbie DE CLERCK, General Manager, Hotel Management
Dear Carole,We really appreciate your feedback.We are very pleased to know that you enjoyed your overall stay, and we appreciate your mention of our team's professional service. Regarding breakfast, we'd like to know what we could do to make this more enjoyable for you on your next visit. Please don't hesitate to share any suggestions about items you would like to see.We look forward to welcoming you back.Kind regards,Debbie DE CLERCK, General Manager
