Ratings based on 300 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Excellent as a stopover
Posted 7 Aug 2024 on HotelsOne night stopover on our way to Northern Holland. Very clean and comfortable hotel. Staff are very helpful.
The restaurant menu offers less choice than i remember from a previous visit, but food quality is excellent. Ample free parking immediately outside the hotel.
Comment from Hotel Management
8 Aug 2024 by Stijn, front office, Hotel Management
Dearest,Thank you for your review. We are very glad you enjoyed your stay at Hotel Serwir and hope to welcome you again in the near future. Although I' am a bit surprised about the score that goes with the good feedback.Kind regards,
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Stijn, front office, Hotel Management
Dearest,Thank you for your review. We are very glad you enjoyed your stay at Hotel Serwir and hope to welcome you again in the near future.Kind regards,
by A verified traveler
Posted 2 Aug 2024 on Hotels
This is a great hotel ideally located for a longer visit and walk into the city. Our bed was one of the most comfortable we've ever had in a hotel. Although a long drive from Lincoln may have helped our sleep. The shower was excellent in terms of heat and power but the dated above bath holder and curtain let it down. It was too high and was best hand held or angered on the stability bar. That was a pity as otherise this was a nice hotel with great free parking.
Comment from Hotel Management
2 Aug 2024 by Stijn, Front office, Hotel Management
Dearest,Thank you for your review. Kind regards,
by A verified traveler
Clean and comfy
Posted 1 Aug 2024 on HotelsReally good hotel.. friendly staff, free car parking space.. most important thing! very clean and tidy place.. 10/10
Comment from Hotel Management
2 Aug 2024 by Stijn, Front office, Hotel Management
Dearest,Thank you for your review. Kind regards,
by A verified traveler
Posted 21 May 2024 on Hotels
Comment from Hotel Management
22 May 2024 by Stijn, front office, Hotel Management
Dearest,Thank you for your review. It's a pity we don't have any feedback. I hope my e-mail about the unclear invoice answered your question and everything is clear know. As you see my colleagues followed the right procedure.Kind regards,
by A verified traveler
Posted 10 May 2024
Comment from Hotel Management
4 Jun 2024 by Stijn, front office, Hotel Management
Dearest,Thank your for your review.Kind regards,
by A verified traveler
Comfort great for business stay
Posted 27 Apr 2024 on HotelsComfort hotel great for business stay
Comment from Hotel Management
29 Apr 2024 by Front Office, Hotel Management
Dear guestThank you for your feedback.Nice to hear you enjoyed your stay in our hotel. Our entire team always does its utmost to spoil our guests and to give them a pleasant experience. We are pleased to hear that you have appreciated this. We would be happy to welcome you again soon!Have a nice day!Front OfficeHotel Serwir
by A verified traveler
Posted 5 Apr 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by Stijn, front office, Hotel Management
Beste,Hartelijk bedankt voor uw beoordeling. Wij zijn zeer tevreden dat u van uw verblijf genoot en hopen u in de toekomst opnieuw te mogen ontvangen.
by A verified traveler
Posted 3 Feb 2024
Quite dated room. No tea making facilities or water provided in the room. Quite expensive bar food menu.
Comment from Hotel Management
3 Feb 2024 by Stijn, Front office, Hotel Management
Dearest,Thank you for your review. Tea facilities and water are provided in our superior rooms.Kind regards,
by A verified traveler
Posted 19 Jan 2024 on Hotels
Comment from Hotel Management
21 Jan 2024 by Stijn, front office, Hotel Management
Dearest,Thank you for your review.
