Ratings based on 468 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
Room was too small. Bathroom was not well ventilated and very narrow. Dirty carpet in hallway. Breakfast was very good and friendly staff.
Comment from Hotel Management
17 Nov 2024 by Maya Adriaensens General Manager, Hotel Management
Dear Ann,Thank you for sharing your feedback. We’re pleased to hear that you enjoyed the breakfast and found our staff to be friendly. However, we apologize for the issues you encountered with the size of the room, the bathroom ventilation, and the condition of the hallway carpet. These are not the standards we strive for, and we appreciate you bringing them to our attention.We will be addressing these concerns with our team to ensure a more comfortable experience for all our guests in the future. Thank you once again for your valuable input, and we hope to welcome you back for an improved stay.Warm regards,Maya AdriaensensGeneral Manager
by A verified traveler
Posted 28 Sep 2024
Good location and very comfortable, dining options very restricted snd not reliable.
Good value.
Comment from Hotel Management
23 Oct 2024 by Maya Adriaensens, Hotel Management
Dear Annie,Thank you for your review! We're glad you found our location and the comfort of our hotel to your satisfaction. We appreciate your feedback. In Holiday Inn Express hotels, the food and bevarages selection is indeed limited for lunch and dinner. However there are numerous restaurants at walking distance from our hotel. See you soon!Kind regards,Maya Adriaensens - General Manager
by A verified traveler
Posted 15 Aug 2024
Excellent
by A verified traveler
Posted 8 Aug 2024
Best location for my stay ,breakfast was great
Comment from Hotel Management
21 Aug 2024 by Maya Adriaensens, Hotel Management
Dear Paul,Thank you for the kind words! We're thrilled that our location and breakfast made your stay enjoyable. We hope to have the pleasure of welcoming you back soon.Warmest regards,Maya Adriaensens - General Manager
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by Maya Adriaensens, Hotel Management
Dear John,Thank you so much for your 10/10 rating! We're thrilled that you had a fantastic experience with us. We look forward to welcoming you back for another perfect stay!Warmest regards,Maya Adriaensens - General Manager
by A verified traveler
Posted 22 Jul 2024
Comment from Hotel Management
6 Aug 2024 by Maya Adriaensens, Hotel Management
Dear Talene,Thank you so much for your high rating! We're delighted that you enjoyed your time with us. Please come back and visit us again soon!Kind regards,Maya Adriaensens - General Manager
by A verified traveler
Posted 12 Jun 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Maya Adriaensens, Hotel Management
Dear Pierre,Thank you so much for the perfect 10/10 review! We're thrilled to know you had such a great experience with us. Your support means a lot, and we look forward to serving you again soon!Warmest regards,Maya Adriaensens - General Manager
by A verified traveler
Posted 12 May 2024 on Hotels
Comment from Hotel Management
5 Jun 2024 by Maya Adriaensens, Hotel Management
Dear Dave,Thank you for the perfect score! We're thrilled to hear that you had an excellent experience during your stay. We hope to welcome you back soon for another wonderful visit.Kind regards,Maya Adriaensens - General Manager
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
2 May 2024 by Maya Adriaensens, Hotel Management
Dear Harold,Thank you for giving us a perfect score! We are delighted to hear that you had an excellent experience during your stay with us. Your satisfaction is our top priority. We look forward to welcoming you back in the future.Kind regards,Maya Adriaensens - General Manager
by A verified traveler
Family trip December 2023
Posted 7 Jan 2024 on HotelsIt was a great stay with good service overall, the room was comfortable, the front desk girls at our arrival were superb. The breakfast is good, however I wish you would’ve thought about options for people with food allergies.
Comment from Hotel Management
16 Jan 2024 by Maya Adriaensens, Hotel Management
Dear Rodolfo,Thank you for sharing your feedback with us. We are thrilled to hear that you had a great stay. It's always wonderful to know that you enjoyed the comfort of your room and experienced superb service from our front desk team.Your comments regarding the breakfast are much appreciated, and we genuinely apologize for any inconvenience this caused. We understand the importance of catering to diverse dietary needs and will certainly take your feedback into consideration as we continually work to enhance our offerings.We value your input and hope to have the opportunity to welcome you and your family back for another memorable stay. If you plan to visit us again, please feel free to notify us in advance of any specific dietary requirements, and we will do our utmost to accommodate them.Warmest regards, Maya AdriaensensGeneral Manager
