Ratings based on 83 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
Perfect location. Elegant apartment.
Comment from Hotel Management
31 Aug 2024 by Gulde Schoen, Hotel Management
Thank you so much Nicoletta, much appreciated!
by A verified traveler
Posted 30 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Gulde Schoen, Hotel Management
Thanks so much, David!
by A verified traveler
Posted 12 Jul 2024
Great property, clean and quiet with lots of restaurants and shopping right out the door.
Comment from Hotel Management
13 Jul 2024 by Gulde Schoen, Hotel Management
Very much appreciated Bradley!
by A verified traveler
Posted 29 Jun 2024
Excellent lodging , amazing location close to everything.
Comment from Hotel Management
13 Jul 2024 by Gulde Schoen, Hotel Management
Thanks for the nice review Francois!
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
14 Jul 2024 by Gulde Schoen, Hotel Management
Thanks for your review and we are sorry to read that you were not completely satisfied with your stay.
by A verified traveler
Posted 31 May 2024
We loved our stay here. It was an amazing location and we were able to walk to everything we wanted to see. It’s more like an apartment vacation rental as there’s no lobby, front desk, etc but the staff was always available and attentive!
Comment from Hotel Management
9 Jun 2024 by Gulde Schoen, Hotel Management
Thank you so much, Erin, highly appreciated!
by A verified traveler
Posted 14 May 2024
A very good apart-hotel, beautiful interior fitout. The app is very useful, and explains how to use all the amenities in the room. The hotel is more beautiful than the pictures online. The room was very very big. Staff are very attentive and helpful, replying to WhatsApp messages quickly. The location is perfect, a 2 minute walk from the metro and close walk to Antwerps popular shopping city.
If I had to be very picky, the only thing I would say is that some features offered online and via Expedia are outdated. For example, Expedia offer pay at the property however this is not possible as there is no concierge desk. So they will charge your card full payment a few days before your stay. Also, we were told a welcome bottle of champagne on check in, which we did not get. Also, the room was told to have SONOS (surround speakers) which we later found out is no longer a feature for their rooms. The websites need updating.
However, that was not enough to ruin our stay. It was amazing and we will definitely be coming back.
Comment from Hotel Management
18 May 2024 by Gulde Schoen, Hotel Management
Dear Michaela, thank you so much for these kind words, and useful feedback. We will definitely make sure we will update the Expedia website in order to avoid any miscommunication in the future. Hope to welcome you back very soon!
by A verified traveler
Posted 27 Apr 2024
Very good property. Nice and newest...everything is updated and well organized. But, I cannot stay here again. No human being attended, also they don't have a luggage storage, I had a headache after chek out. 1 or 2 hours in Antwerpen with my luggages, I was in hell. Very good hotel, but they were not perfect.
Comment from Hotel Management
10 May 2024 by Gulde Schoen, Hotel Management
Thank you for your review! We do understand the new appartement/studio's only concept, no reception desk and digital keys will not be to every guests need, but we do thank you for the feedback!
by A verified traveler
Posted 30 Mar 2024 on Hotels
Comment from Hotel Management
1 Apr 2024 by Gulde Schoen, Hotel Management
Thank you so much, Nick, we are happy you liked your stay!
by A verified traveler
Posted 20 Feb 2024
Absolutely lovely apartment. Ideally located, full of modcons. Warm and extremely clean. Highly recommended
Comment from Hotel Management
28 Feb 2024 by Gulde Schoen, Hotel Management
Thank you so much for these kind words, Beverley!
